Sango Pascal
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Sango Pascal Email & Phone Number

Senior Customer Success Manager at SOLARWINDS LLC || SaaS || Certified CSM || SCP || GAINSIGHT || NETSUITE || Salesforce || Certified Data Analyst || TABLEAU|| PYTHON || MySQ L|| NETWORKING || B.Tech || POWER BI || at SolarWinds
Location: Yaoundé, Centre, Cameroon 7 work roles 2 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 100%

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Current company
Role
Senior Customer Success Manager at SOLARWINDS LLC || SaaS || Certified CSM || SCP || GAINSIGHT || NETSUITE || Salesforce || Certified Data Analyst || TABLEAU|| PYTHON || MySQ L|| NETWORKING || B.Tech || POWER BI ||
Location
Yaoundé, Centre, Cameroon
Company size

Who is Sango Pascal? Overview

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Sango Pascal is listed as Senior Customer Success Manager at SOLARWINDS LLC || SaaS || Certified CSM || SCP || GAINSIGHT || NETSUITE || Salesforce || Certified Data Analyst || TABLEAU|| PYTHON || MySQ L|| NETWORKING || B.Tech || POWER BI || at SolarWinds, a company with 2455 employees, based in Yaoundé, Centre, Cameroon. AeroLeads shows a matched LinkedIn profile for Sango Pascal.

Sango Pascal previously worked as Senior Customer Success Manager at Solarwinds and Technical Support Engineer at Solarwinds. Sango Pascal holds Bachelor Of Technology - Btech, Computer Software Engineering, First Class Honour 🎖 from Siantou Higher Institute Of Industry And Technology.

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Email format at SolarWinds

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SolarWinds

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Profile bio

About Sango Pascal

I'm a results-driven Senior Customer Success Manager with a proven ability to drive growth and deliver exceptional customer experiences. At SolarWinds, I manage a $12M ARR portfolio, ensuring customers achieve their strategic goals and become loyal advocates. My expertise lies in:>> Customer Advocacy: Acting as the primary voice of the customer, driving actionable insights across teams to enhance product and service quality.>> Strategic Success Plans: Crafting and implementing targeted adoption strategies that accelerate product utilization and customer satisfaction.>> Risk Mitigation: Proactively identifying and addressing renewal risks, collaborating with sales, support, and product teams to resolve issues and improve retention.>> Value-Driven Engagement: Leading regular value conversations, delivering key insights on product features, industry trends, and business outcomes.>> Growth & Upsell Opportunities: Identifying and generating upsell opportunities through deep understanding of customer needs and pain points.Recognized as the Q4 2023 EMEA Best CSM, I’m passionate about driving customer success and growth.

Listed skills include Mysql, Hardware Architecture, Help Desk Support, Data Science, and 25 others.

Current workplace

Sango Pascal's current company

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SolarWinds
Solarwinds
Senior Customer Success Manager at SOLARWINDS LLC || SaaS || Certified CSM || SCP || GAINSIGHT || NETSUITE || Salesforce || Certified Data Analyst || TABLEAU|| PYTHON || MySQ L|| NETWORKING || B.Tech || POWER BI ||
austin, texas, united states
Website
Employees
2455
AeroLeads page
7 roles

Sango Pascal work experience

A career timeline built from the work history available for this profile.

Senior Customer Success Manager

Current

Remote

As an award-winning Sr. Customer Success Manager at SolarWinds, I manage over 200 enterprise customers, acting as the primary customer advocate throughout their journey. My role involves:>> Customer Advocacy: Serving as the voice of the customer, providing feedback to enhance product and service delivery.>> Strategic Adoption: Implementing tailored.

Jun 2023 - Present

Technical Support Engineer

Remote

  • Supported SolarWinds monitoring applications for Network Performance Monitor and Server and Application Monitor
  • Conduct an environment health check and provide recommendations on improving the performance and reliability of the application server and the database.
  • Identify bugs and report to the development team to create a fix for the system.
  • Actively collaborated within the team to resolve new concerns about the new released software.
  • Provided timely resolution following SLA for different complexities.
  • Assisted customers with integrating their existing environment with the SolarWinds monitoring system.
Dec 2022 - Jun 2023

Partnership Associate-Volunteer

Current

Cameroon

As a Partnership Associate at the Oppia Foundation, I focused on building and nurturing relationships with organizations that align with our mission to expand educational opportunities. My responsibilities included:->Conducting outreach to potential partners within Cameroon.->Researching and analyzing regional markets to identify opportunities for.

Oct 2023 - Present

Web Developer

Remote

  • Manage website development projects from initial design through completion
  • Optimizing all cross-browser and multi-platform compatibility.
  • WordPress and Wix website development
Jan 2022 - Dec 2022

Web Developer

Remote

  • Coding with JavaScript (Angular-JS) and Nebular
  • Collaborated with UI / UX designer to help create then implement best design practices
  • Extensive knowledge of CSS, Tailwind CSS and JS methods for providing performant visual effects
  • Employ best coding practices and object-oriented programming techniques to work on different software development projects
Apr 2022 - Aug 2022

It Support Technician

Faith Based Medical Services

Cameroon

-monitor and maintain computer systems and networks-talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues-troubleshoot system and network problems, diagnosing and solving hardware or software faults-replace parts as required

Jan 2018 - Feb 2022

It Technician

Expert Tech Service Sarl

Yaoundé, Centre, Cameroon

-Computer hardware maintenance -Troubleshooting software problems -Wiring of LAN -Network Maintenance and administration -WordPress website Maintenance

Apr 2020 - Aug 2020
Team & coworkers

Colleagues at SolarWinds

Other employees you can reach at solarwinds.com. View company contacts for 2455 employees →

2 education records

Sango Pascal education

Bachelor Of Technology - Btech, Computer Software Engineering, First Class Honour 🎖

Siantou Higher Institute Of Industry And Technology

Relevant Coursework: Java Programming, C++, Data Structures, Object-Oriented Design, Database Management Systems, Information Security.

Nano Degree, Data Analytics

Activities and Societies: Data cleaning, Data gathering, Data visualizations This Nano degree program entails Gathering data from various.

FAQ

Frequently asked questions about Sango Pascal

Quick answers generated from the profile data available on this page.

What company does Sango Pascal work for?

Sango Pascal works for SolarWinds.

What is Sango Pascal's role at SolarWinds?

Sango Pascal is listed as Senior Customer Success Manager at SOLARWINDS LLC || SaaS || Certified CSM || SCP || GAINSIGHT || NETSUITE || Salesforce || Certified Data Analyst || TABLEAU|| PYTHON || MySQ L|| NETWORKING || B.Tech || POWER BI || at SolarWinds.

Where is Sango Pascal based?

Sango Pascal is based in Yaoundé, Centre, Cameroon while working with SolarWinds.

What companies has Sango Pascal worked for?

Sango Pascal has worked for Solarwinds, Oppia Foundation, Omg Code, Wordlift, and Faith Based Medical Services.

Who are Sango Pascal's colleagues at SolarWinds?

Sango Pascal's colleagues at SolarWinds include Ian Rugas, Eva Vinklárková, Fiona Tattan, Don B., and Charles Baker.

How can I contact Sango Pascal?

You can use AeroLeads to view verified contact signals for Sango Pascal at SolarWinds, including work email, phone, and LinkedIn data when available.

What schools did Sango Pascal attend?

Sango Pascal holds Bachelor Of Technology - Btech, Computer Software Engineering, First Class Honour 🎖 from Siantou Higher Institute Of Industry And Technology.

What skills is Sango Pascal known for?

Sango Pascal is listed with skills including Mysql, Hardware Architecture, Help Desk Support, Data Science, Cybersecurity, Computer Repair, Microsoft Powerpoint, and Web Design.

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