Samantha Angove Email & Phone Number

Victoria, Bc, Ca

Victoria, British Columbia, Canada

Victoria, British Columbia, Canada

• Operated as a systems-oriented lead for the UX research across OpenTable ensuring its effectiveness • Partnered cross-functionally to generate strategy, build the research ops roadmap, and define success • Manage the Research Operations team, empowering their practice and growth • Worked on foundational projects to establish research practices at OpenTable• Allocated resources thoughtfully to ensure teams have what they need to do the most impactful work• Advocated for the… Show more • Operated as a systems-oriented lead for the UX research across OpenTable ensuring its effectiveness • Partnered cross-functionally to generate strategy, build the research ops roadmap, and define success • Manage the Research Operations team, empowering their practice and growth • Worked on foundational projects to establish research practices at OpenTable• Allocated resources thoughtfully to ensure teams have what they need to do the most impactful work• Advocated for the role of research across the company in a fully democratized research organizationImpact:• Designed ReOps systems and processes across all pillars• Built an internal centralized hub and system to intake research plans, trigger recruitment requests, and house templates, help docs, research library, ReOps roadmap, and metrics• Strategized to level-up research quality; Grew our teams' research quality bar across product and design to make research-informed decisions quickly Show less

Victoria, British Columbia, Canada

• Act as a strategic partner to the product line director to identify research opportunities and prioritize generative research to inform roadmap creation• Drive and conduct end-to-end mixed method research through a strong collaborative relationship with RnD teams• Conduct thematic research across multiple product lines• Develop research artifacts to foster a deep understanding of Shopify users within the organization • Work with leaders and product researchers to develop and… Show more • Act as a strategic partner to the product line director to identify research opportunities and prioritize generative research to inform roadmap creation• Drive and conduct end-to-end mixed method research through a strong collaborative relationship with RnD teams• Conduct thematic research across multiple product lines• Develop research artifacts to foster a deep understanding of Shopify users within the organization • Work with leaders and product researchers to develop and evolve Shopify’s research practice• Areas of research: Buyer Trust (buyer purchase journeys), Shipping (delivery expectations & order fulfillment), Merchandising (pricing, discounts, physical and digital products, collections), across mobile and web. Show less

Ottawa, Ontario, Canada

Ottawa, Ontario, Canada

• Act as an extension (i.e. 'expansion pack') of the VP of Core Product and UX function at Shopify• Allocate and optimize the VP's time and energy, ensuring the right things are being prioritized • Filter and direct communications to appropriate departments or individuals within the organization, including managing the VP's email• Solve problems and mediate disputes before they are brought to the executive• Handle sensitive information with confidentiality, care, and discretion… Show more • Act as an extension (i.e. 'expansion pack') of the VP of Core Product and UX function at Shopify• Allocate and optimize the VP's time and energy, ensuring the right things are being prioritized • Filter and direct communications to appropriate departments or individuals within the organization, including managing the VP's email• Solve problems and mediate disputes before they are brought to the executive• Handle sensitive information with confidentiality, care, and discretion • Participate in strategic planning sessions and act as a sounding board for problem solving and ideation • Serve as a liaison between the VP and the executive team, ensuring smooth communication and collaboration• Oversee and manage operations projects for the Core product line and UX function, ensuring they are completed on time and in scope• Coordinate all hands, executive meetings, and leadership research trips Show less

Ottawa, Canada Area

• Office management for the Shopify headquarters, including negotiating external vendor contracts, regular office-wide communications, reconciling finances, and managing internal building security systems.• Create systems and programming for wellness programs, events, tours, and swag at Shopify headquarters.• Managed one internal operations direct report, supporting their practice and growth

Master Of Arts, Art History

Thesis: 'We Come in Piece: Art Exhibitions, Science Fiction, and Postcoloniality' --- VISARTS 9500 - Art Theory & Criticism VISARTS 9579.

B.A. (Hons), Psychology

Minor in Art History --- GSCI0310 - Intro to Photography I PSYC1100 - Intro Psychology VISU1020 - Intro Drawing WOME1100 - Intro Women's.

B.A. (Hons), Psychology

International Student Exchange: Australia February 2010 - June 2010 --- ADV205 - Advertising Creative JST201 - Criminal Law and Process.

Continuing Education (Non-Credit)

Demystifying Portrait Painting - Summer II 2024

Continuing Education (Non-Credit)

PNTG s267-18-SS24 - Painting from Photography PNTG 285-36-FA23 - Colour and Composition DRWG s136-18-SP23 - Pencil Drawing