Sangram Bhattacharya Email & Phone Number

Southborough, MA, US

Los Altos, California, US

Beijing, CN

• Won strategic Fortune 10 retail account through value proposition and impact of digital transformation.
• Beginning with zero footprint in the account, generated revenue run rate of $2M in 6 months, and a healthy pipeline.

Bangalore, Karnataka, IN

• Transformed the customer perception while program managing the Big Data platform for the Enterprise Data Services group of the customer. leader in the mobile communications domain.
• Successfully managed the maintenance of the newly implemented Microsoft CRM platform for the Sales IT group of the customer, a leader in the Technology domain.
• Effectively program managed multiple NPI, Compliance and Sustaining programs in the IoT Engineering group of the customer, a leader in the hi-tech domain.
• Hands-on leader with P&L responsibility of global team responsible for the growth of the IT portfolio, customer being a leader in the high-technology products and services. Scaled the revenue from the portfolio from.
• Ensured high customer satisfaction rating on a consistent basis from all the stakeholders by regular pulse checks and taking timely corrective actions on areas needing attention. This resulted in maintaining a CSAT.
• Implemented effective processes for the $150M account operations with focus on Account Planning, implementation of Sales Management tool, requirement fulfillment. Was the champion in the successful implementation of.

• Led $6M size engagements with the customer in the Logistics domain, transitioning diverse business operations systems to a consolidated global platform and enabled the growth of the account revenue by 50%.
• Implemented the program management processes and managed a 80 member team spread across US and India.
• Enabled business to meet critical client and customer SLAs ensured availability and stability of portfolio of enterprise applications on multiple platforms (mainframe, client-server and web).

Bangalore, Karnataka, IN

• Achieved $4M revenue under outsourcing program in the then newly penetrated strategic account in the Insurance domain.
• Successfully managed transition and initiated projects (development, production support and maintenance.
• institutionalized effective PMO processes resulting in successful program delivery after transition with minimal disruption in the service levels.
• Built, mentored and motivated 100 member team and took the engagements to steady state.

Pune, Maharashtra, IN

• Led the AT&T (erstwhile Southwestern Bell Corporation (SBC)) account with a charter to promote and facilitate outsourcing, thus resulting in growth to over 20 individual projects and 125 resources in a span of 12 months
• Was the Cisco Account Director and Delivery Center Head of Cisco ODC (15M USD portfolio). Accomplished growth of revenue from the account to $4M with excess of 30% year-on-year growth. Achieved profit, revenue and.
• Directed the development of the organization’s first ODC for Sprint and applied it in executing projects across IBM mainframe, Web based, & legacy modernization technologies, while ensuring quality in the project.

Master Of Technology - Mtech, Computer Technology

Post Graduate Diploma In Management, Management

M.Sc., Physics (Electronics)

B.Sc, Physics

Class Xii

Certificate, Ai Applications For Growth