Technical Knowledge:Understand AV solutions (Video, Audio Conferencing), IT infrastructure, ELV SystemService Support and Coordination:Provide onsite support for Meetings and Events. Coordinate daily operations, monitor AV systems, Handle problem resolutionCommunication and Documentation:Strong interpersonal skills for effective stakeholder communication. Create and maintain processes, documentation, and training materials. Manage stakeholder expectations and gather business requirements.Project and Stakeholder Management:Coordinate projects involving AV, VC solutions. Provide onsite training, build stakeholder relationships, and contribute to service improvements.Tools and Technologies:proficient in Microsoft Office, and familiar with unified communications suite products. Flexible in handling ad-hoc tasks.Experience and Qualifications:4+ years supporting large-scale enterprises in Access Control, AV, Cabling, Camera System.