I held multiple key roles at Breaktime Corner Market, including Rent Roll Manager, Accounts Manager, and Reporting Analyst. I successfully managed the leasing of commercial properties and convenience stores, ensuring smooth operations. As an Accounts Manager, I maintained financial accuracy and compliance. Additionally, I provided valuable insights through detailed reporting analysis.

As a Quality Assurance Officer at Ibex BPO industry, I played a pivotal role in ensuring high-quality service delivery and customer satisfaction. I took responsibility for client interactions, ensuring their needs were met and addressing any concerns they may have had. Additionally, I conducted thorough audits to assess the performance of employees, evaluating their adherence to standard operating procedures (SOPs) and identifying areas for improvement.One of my primary responsibilities was providing valuable feedback to employees, highlighting their strengths and offering constructive suggestions for enhancement. Through coaching and training sessions, I worked closely with team members to enhance their skills and ensure consistent delivery of excellent customer service.I was also actively involved in the development and implementation of SOPs, contributing to the standardization of processes and improving overall efficiency. This involved conducting regular reviews and updates to keep up with industry best practices and client requirements.By maintaining a keen eye for detail and a strong commitment to quality, I played a vital role in maintaining the company's reputation for delivering exceptional service. My experience as a Quality Assurance Officer at Ibex BPO industry honed my abilities in client management, audits, employee feedback, and SOP development, contributing to the overall success of the organization.

Classroom Management:Creating a positive and organised learning environmentEffectively managing student behavior and maintaining disciplinePromoting a conducive atmosphere for learningCurriculum Development:Designing age-appropriate lesson plans for grades 1 to 5Developing curriculum materials for English and Mathematics subjectsTailoring instruction to meet the diverse needs of studentsDifferentiated Instruction:Adapting teaching methods to cater to various learning stylesProviding individualized support for students with different abilitiesAddressing the unique needs of students in a mixed-ability classroomStudent Assessment and Progress Monitoring:Designing and implementing formative and assumptive assessmentsAnalyzing student performance data to evaluate progressProviding constructive feedback to facilitate academic growthParent-Teacher Communication:Establishing effective lines of communication with parents/guardiansConducting regular parent-teacher conferences and progress reportsCollaborating with parents to support students' academic development