Quality Analysis: Evaluate jobs reviewers and anti-abuse activity to ensure accurate classification, handling and process adherence, measuring performance against established QA benchmarks. Create and deliver Quality Data Insights to managers; partner with managers to identify and agree on areas for managers / seniors / leads to deliver individual and group coaching to their employees. Build trust at LinkedIn through policy enforcement.

Quality Analysis: Evaluate jobs reviewers and anti-abuse activity to ensure accurate classification, handling and process adherence, measuring performance against established QA benchmarks. Create and deliver Quality Data Insights to managers; partner with managers to identify and agree on areas for managers / seniors / leads to deliver individual and group coaching to their employees. Build trust at LinkedIn through policy enforcement.

Worked on a project as a Senior Content Analyst for Abuse and Content Enforcement (ACE) under Trust and Safety (TNS) domain• Principle responsibilities are reviewing global content sources and to screen accounts for inappropriate usage or any kind of activities that are not in accordance with the company Terms of Services• SLA based queue support labeling of published content i.e., Articles, Posts, Memes, VideosADHOC review to provide data sets to the engineering team for Machine… Show more Worked on a project as a Senior Content Analyst for Abuse and Content Enforcement (ACE) under Trust and Safety (TNS) domain• Principle responsibilities are reviewing global content sources and to screen accounts for inappropriate usage or any kind of activities that are not in accordance with the company Terms of Services• SLA based queue support labeling of published content i.e., Articles, Posts, Memes, VideosADHOC review to provide data sets to the engineering team for Machine Learning and updating them with analyzing recent trends or patterns in content sources• Effectively identifying problems and issues by performing relevant research using the appropriate tools• Identifying fake member accounts and report them• Initiative to take ownership to review various type of content in queues to make platform a safer place• End to end operations (SLAs)Productivity & Accuracy, engagement & Learning’s• Offering feedback to management to upgrade tool features and functionality to reduce turn-around time• Thriving in a dynamic environment by integrating and enterprising to build member relationship by reviewing and labeling niche content• Identify, analyze, and report risk trends to improve customer experience and make discretionary decisions based on appropriate research• Working under the AI team to train the classifiers, interact with the team leads and implement updates• Review and maintain internal process quality:• Maintaining diligence to provide the best quality and accurate scores in accordance with the client's performance standards• Conducting mentoring for new hires and providing Quality Analysis reports for the first few months• Participating proactively in monthly training programs on the process and policies. Show less

Experiencing of ad traffic optimization using in-house tools and identifying possible areas of growth.Discovering opportunities for increased automation and operational efficiency. Have accountability over decisions that will directly impact company cost and revenue. Evaluate and make decisions on creative performance .

Experienced Content Analyst with a demonstrated history of working in the outsourcing/offshoring industry.