Sanisha Ak Email & Phone Number

United Arab Emirates

- Excelled in providing exceptional customer service, earning consistent positive feedback from customers and superiors. - Demonstrated strong problem-solving skills, resolving complex customer inquiries and issues promptly, ensuring high customer satisfaction. - Implemented efficient account management procedures, leading to improved accuracy and timely.

Vadakara, Kerala, India

Kozhikode, Kerala, India

- Delivered top-notch customer service, fostering strong relationships with clients and driving customer loyalty. - Introduced innovative approaches to cross-selling banking products, resulting in a notable increase in the adoption of new services by customers. - Successfully handled non-CTS clearing and cash handling tasks, ensuring smooth and error-free.

- Proactively engaged with potential customers, effectively persuading them to sign up for credit card services, resulting in a significant increase in credit card customers. - Provided comprehensive product education to customers, boosting customer satisfaction and minimizing service inquiries. - Diligently monitored and analyzed competitors' activities.

Calicut Area, India

- Successfully sourced and recruited candidates for specific job positions, ensuring the selection of qualified and skilled personnel. - Efficiently managed HR records, including attendance, PF, ESIC, and bonuses, ensuring accurate documentation and compliance. - Developed and conducted effective training sessions for new employees, facilitating their.

Kochi

- Recruitment & Selection, Performance Appraisal, Training needs - Compensation & Benefits - Provident Fund (PF), Employee’s State Insurance (ESI)

Master Of Business Administration (Mba), Hr & Finanace

Bca, Computer Application, A

Activities and Societies: student activity member

Master Of Business Administration - Mba, Human Resources Management/Personnel Administration, Generalfinnce