Sanja Basanovic Email & Phone Number

Navan, Ie

Dublin, County Dublin, Ireland

Playing a leadership role in a comprehensive Customer Due Diligence (CDD) remediation initiative for a major global alternative asset management firm. Led a multidisciplinary team through the execution phase, overseeing all aspects of the project, including 4-eye and 6-eye checks, to ensure accuracy and compliance with regulatory standards. Collaborated closely with multiple business units within the organization, fostering effective communication and alignment of objectives to achieve project success. Demonstrated strong leadership capabilities by providing guidance, support, and mentorship to team members, ultimately delivering results that surpassed client expectations and contributed to the firm's reputation as a trusted leader in regulatory compliance.

Dublin City, County Dublin, Ireland

- Working within Business Risk Services - GT Ireland, serving clients across diverse industries, including global asset firms and major banks.- Conducting large-scale Customer Due Diligence (CDD) remediation exercises for a global asset firm and a major bank, ensuring compliance with Ireland, Luxembourg, Cayman, and USA regulations.- Expertly managed the capturing and investigation of pertinent documentation and information, employing meticulous screening techniques with a specialized focus on Negative Media and Politically Exposed Persons (PEP).- Applied a risk-based approach to tailor due diligence processes, effectively mitigating potential risks and safeguarding client interests.- Collaborated closely with cross-functional teams to deliver comprehensive solutions that aligned with client objectives and regulatory requirements.- Provided valuable insights and recommendations to clients, fostering strong relationships and enhancing overall compliance posture.Achievements:- Successfully streamlined CDD remediation processes, resulting in a significant reduction in turnaround time and improved efficiency.- Received commendations from clients for delivering high-quality and compliant solutions within stringent timelines.- Actively contributed to the development of internal resources and training materials, enhancing team capabilities and knowledge base in regulatory compliance practices.

Dublin, County Dublin, Ireland

Working on Meta Project: Novi Finacial doing following tasks:Reviewing and ensuring all required AML and KYC regulatory requirements are metFocusing on PEP, Sanctions, TMS, IDVInvestigating customer transactions activity to ensure activity falls within acceptable parametersExercise independent judgement and discretion while handling highly sensitive caseworkStaying current with new regulations as well as subsequent policy changes Analyse large amounts of data in order to report critical informationCompleting an end-to-end, time-sensitive, and meticulous analysis of each instant of potential money laundering, terrorist financing, or other suspicious financial activity

Dublin, County Dublin, Ireland

Responsibilities:Applying Customer Due Diligence measures to client on-boarding. Performing AML investigations and compliance based reviews to ensure safe and compliant trading platform.Providing support for eBay members with queries related to onboarding, compliance and payments.Researching members accounts to determine the best and compliant course of action to remove barriers to trade and payouts.Making accurate decisions on a variety of risk, fraud and policy workflows.Ability to make decisions on a variety of topics that Sellers and Buyers on platform face, and to do so quickly.

Dublin, Leinster, Ireland

Owning Customer on boarding process from start to finish while applying relevant due diligence. Capacity to troubleshoot all products related to the eBay & PayPal platforms and clearly offer solutions or recommendations to new and existing customers.Provide up-selling, cross-selling and account retention services to achieve Quality, Satisfaction & Metric driven Targets

Blanchardstown, Dublin 15

Started my work in Dunnes Stores in September 2015 in Ladieswear Department as a Sales Assistant. Providing excellent customer service and adapting quickly I got in charge of Brand's Section. In August 2016 I was moved to HR Department. Some of my duties were: • Addressing and resolving general payroll-related inquires.• Reviewing and confirming that all final paid hours corresponded with timesheets and laws.• Gathering personnel records from all employees from each department.• Evaluating timecards for accuracy on the regular and overtime hours.• Reviewing human resource paperwork for accuracy and completeness by verifying, collecting and correcting additional data.• Completing employee employment verification and unemployment paperwork in a timely manner.• Making salary adjustments and managing contract renewals and promotions.• Managing the sickness absence process to ensure BTWI are happening and are consistent.• Supporting HR Manager with new hire orientations and monthly departmental meetings.• Pre-screening all resumes prior to sending them to hiring managers for consideration.• Promptly corresponding with all applicants and coordinating and interviews.• Organizing new employee orientation schedules for all new hires.

Navan, Co. Meath

Maintained organized, presentable merchandise to drive continuous sales.Applied security and loss prevention training toward recognizing risks and reducing store theft.Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Croatia

Established and updated work schedules to account for changing staff levels and expected workloads.Successfully juggled multiple projects simultaneously to aid executive leaders.Managed payroll, transactions, invoicing and budgeting to decrease financial inconsistencies.Established positive working relationships with colleagues, manager and customers through regular communication and effective anticipation of needs.Computerized office activities, maintained customer communications and tracked records through delivery.

Croatia

Writing various submissions to courts and other parties.Administrative work. Receiving clients and answering queries using open ended questioning skills. Handled telephone calls to assist clients with any potential issue.Researched different laws and regulations and delivered analysis and assessmentsAssisted with client interviews using attention to details and empathy and took meticulous notes for inclusion in reports.

Certificate In Anti Money Laundering

Master'S Degree, Legal Studies, General

According to Quality and Qualifications Ireland (QQI), it is considered comparable to a Master's Degree which is at Level 9 on the Irish.