Sanja Markovic Email & Phone Number

Belgrade, Rs

Leading Regional Team of Experts and Specialist delivering Software Asset Management and IT Infrastructure services within the Group.Leading Centralized License Management Project focusing on Governance, regional approach towards inventory and license purchasing. Project also introduced inventory automation by implementing common license management tool.Vendor audit coordinationParticipation in regular Extended Management Forum

Leading Regional Team of Experts and Specialist delivering Software Asset Management and IT Infrastructure services within the Group.Leading Centralized License Management Project focusing on Governance, regional approach towards inventory and license purchasing. Project also introduced inventory automation by implementing common license management tool.Vendor audit coordinationParticipation in regular Extended Management Forum

Software Asset Manager for Telenor Denmark and CEE Region Business units. Key initiatives in Telenor Denmark were development of SAM Processes and implementation of Licensing tool (Snow). Established end-to-end License Management activities, license position and inventory management, performed license usage verification, maintenance cost/benefit analysis and license optimization. Demand and Delivery process development and SPOC role for various IT Infrastructure Demands… Show more Software Asset Manager for Telenor Denmark and CEE Region Business units. Key initiatives in Telenor Denmark were development of SAM Processes and implementation of Licensing tool (Snow). Established end-to-end License Management activities, license position and inventory management, performed license usage verification, maintenance cost/benefit analysis and license optimization. Demand and Delivery process development and SPOC role for various IT Infrastructure Demands involving different stakeholders from both Telenor Denmark, Telenor Group, Telenor Common Operation and external vendors. Expert advice on licensing topics (agreements and license metrics) for various software vendors. Participation in vendor audits, documentation preparation and communication with vendor and auditor. Key vendors in scope: Microsoft, Oracle, IBM, SAP and Vmware. Other important vendors included RHEL, Citrix, Adobe, etc. Engaged in CAPEX and OPEX forecast covering software licenses. IT Capacity Report covering Datacenter and Software Licensing. Active participation in Telenor Group projects related to software licensing, virtualization and adoption of Cloud solutions. Most important projects:• Lead Project role in new SAM Tool implementation (Snow License Manager)• IT Infrastructure Lifecycle and governance initiative• Office 365 Governance Stream Lead - Cloud Operating Model implementation Show less

Within Infrastructure solutions Business Unit, responsible for number of Enterprise segment Accounts. Main role involved close cooperation with Customers regarding various complex solutions best suited for their business needs (both high-end hardware and software) based on global industry standards such as HP, Oracle, Microsoft, IBM, VMware, Veeam, or Citrix.Active engagement with Customers as trusted advisor in purpose of developing IT strategy and planning, Project Proposals, Project… Show more Within Infrastructure solutions Business Unit, responsible for number of Enterprise segment Accounts. Main role involved close cooperation with Customers regarding various complex solutions best suited for their business needs (both high-end hardware and software) based on global industry standards such as HP, Oracle, Microsoft, IBM, VMware, Veeam, or Citrix.Active engagement with Customers as trusted advisor in purpose of developing IT strategy and planning, Project Proposals, Project Plans and organization, Budget plans tailored to Customers Business needs and growth plans. Achieved top performance goals having strong Customer satisfaction focus at the same time. Preparation of presentations, reports, analysis and various information documents for Customers.One of my activities was also organizing very successful series of themed one day workshops for Customers together with vendors. I was also a member of team engaged in planning of our presence on various local Conferences. Show less

Taking care of software and licensing projects and S&T Serbia relationship with software vendors.

Enterprise Sales representative for various market segment customers for example – Small and Medium Businesses, FSI and Government Institutions.

Account Manager for various market segment customers for example – Educational institutions, Small and Medium Businesses and Government Institutions. HP Product Manager since June 2004 and IBM Product Manager since November 2005.

Establishing new and maintaining existing clients, presentation of various products and solutions based on clients needs/requests, preparation of presentation materials, after sales services through contacts with customers. Analysis, structure and design of Internet/Intranet projects.

Customer service and support for web and phone shipment tracking. Data transfer to main company database based in head office via internet.

Msc, Engineering Management

Master of Engineering Management program combines the basic management principles of an MBA program with comprehensive, quantitative.

Master Of Science (M.Sc.), Information Technologies And Management

Engaged in workshops for 1st and 2nd year students on various Professional Business experience subjects.

Graduate Student, Physics