Mercantile Bank Limited emerged as a new commercial bank to provide efficient banking services and to contribute socio-economic development of the country. The Bank commenced its operation on June 2, 1999. The Bank provides a broad range of financial services to its customers and corporate clients. The Board of Directors consists of eminent personalities from the realm of commerce and industries of the country.

Now I am Working at an Executive - HR & Admin in Globe Pharmaceuticals Group of Companies Ltd. from 13 August 2017.Duties/Responsibilities: 1. Recruitment and selection of FFs.2. Corporate SIM issue and billing.3. Attendance, Leave and Transfer of FFs.4. Reconciling with account about TA/DA and Salery.5. TA/DA Bill checking(All Belt) .6. Arrange monthly, weekly, quarterly sales meeting & work for event management. 7. Field force database update.8. Requisition & maintain stationeries.9. Depot Bill Checking.10. Required documents scan. & Mail to field force & Marketing Ex.11. Product development related work.12. Miscellaneous duties as assigned.

I was Worked at an Executive in Public Relation Department at Call Centre of Walton Group from 12 November 2016 to 31 December 2017.Duties/Responsibilities: 1. Respond promptly to customer inquiries Handle and resolve customer complaints.2. Obtain and evaluate all relevant information to handle product and service inquiries.3. Perform customer verification.4. Process orders, forms, applications and requests.

I was Worked at a Customer Service Representative (CSR) in the Teletalk Process of Digicon Technologies Ltd. From 28 December, 2015 to 31 July 2016.Duties/Responsibilities: 1. Excellent Communication skill with customers in appropriate accentSense of responsibility.2. Respond promptly to customer inquiries Handle and resolve customer complaints.3. Obtain and evaluate all relevant information to handle product and service inquiries.4. Good command in Microsoft office specially excel for daily reporting.