Sanjay Bathija Email & Phone Number

1) Overlooking the corporate, institutional food service delivery of approx. 45k + meals and associated services daily to Fortune 500 and IT conglomerates.2) Lead strategic implementation of the ISO 22,000 Food Safety Management, HACCP, and Halal system based on agreed SOW with Fortune 500 clients’ companies.3) Created an internal ERP Procure to Pay module.

Doha, Qatar

• Developed standards for customer relationship management.
• Business Planning (Category Implementation, Execution & Performance Reviews).
• Trade category business plans specifically with fresh and chilled produce.
• Communicate a clear, strategic sales vision, effectively training and coaching for all sales personnel.
• Sales out Performance Reports / Reviews by Category by Channel by Brand.
• Market Share Insights by Brand, by Category and by Channel

Qatar

• Developed and implemented E-Sourcing Catering Tendering System including categorization and inventory management for the entire network.
• Planned & executed revised service standards all classes based on passenger loads, forecasting, airline expansions to the respective/prospective destinations around the globe.
• Meal Wastage Report - monitoring and streamlining action plan for controlling meal wastage from the affected catering base.
• Cost Performance Analysis Report – Analyse cost per passenger/meal/service for the airline, reduced overall catering spent by 18.25% globally vis-à-vis introducing value-added Michelin star F&B concept on board and.
• Inventory Control – plan/ implement catering equipment levels and initiate respective proactive action to avoid shortages and maintenance achieving a 15.10% savings.
• Scrutinize operational requirements of stores (Consumables & rotable’s) for base and outstation.

Dubai

• Spearheaded Customer Meal Presentations for Emirates as well as other airlines, proposing menus as per customer requirements according to the uplifts and with clients budgets, passenger/station profiling.
• Coordination with Food Costing Analyst to ensure recipe costs are correct, customer support pricing section to ensure correct data is used to determine final meal/service costings.
• Concluding the specification entry as well as menu/photo data for twin facilities of Emirates Flight Catering (Emirates Unit and Other Airlines Units) producing 120,000 meals per day on an average, maintenance of Item.
• Overlooking the team of standards & specification controllers and managing their performance by setting, measuring, and reviewing targets defined for execution.
• Rendered services in adherence to quality policy and quality system established in accordance with ISO 9001:2000 international standards, executes responsibilities according to the department work procedures while.
• Deftly developed and implemented policies and processes for EKFC together with input from customer support, production, supply chain, central purchasing, finance, and management

Safat, Kuwait

Mumbai Area, India

Mumbai Area, India

Postgraduate Degree, Digital Communication And Media/Multimedia

Iata Station Management, Airport Operations

Hospitality Sales & Marketing, A

Twin Diploma In Hospitality Management American Hotel & Motel Association, Hotel/Motel Administration/Management, A

Higher Secondary Certificate Examination, First

Secondary School Education, First

Professional Diploma In Digital Marketing, Digital Communication And Media/Multimedia

Postgraduate Degree, Station Management