Sanjay Bhagchandani Email and Phone Number

-Employed structured troubleshooting techniques to diagnose and resolve hardware and software problems for users and clients, ensuring minimal downtime and optimal system performance.-Successfully installed, configured, and maintained computer hardware and software to meet service level agreements and enhance system performance.-Conducted minor repairs on desktop and notebook systems, minimizing downtime and improving system reliability.-Proficiently used diagnostic hardware and software applications to recommend and implement effective solutions, resulting in improved system efficiency.-Demonstrated expertise in LAN/WAN, VPN, and telecommunications-related hardware/software, ensuring seamless network connectivity.-Classified and categorized incidents, promptly notifying Incident Coordinators of high-priority issues, contributing to efficient incident management.-Successfully planned, organized, and prioritized tasks in a high-pressure environment, consistently meeting client and service level agreement requirements.- Provided exceptional customer service and support, effectively communicating technical solutions and concepts in non-technical terms, resulting in high client satisfaction.-Prepared well-structured written communication, including system service documentation, reports with recommendations for system improvements, and client information materials.

• Modified Android app to integrate with existing API, including reviewing wireframes and iOS app for guidance, implementing modifications, testing functionality, and documenting changes.• Deployed and delivered source code, collaborating with team via weekly status meetings, showcasing proficiency in Android framework, Java/Kotlin, Git, and API testing (e.g., Postman).• Leveraged computer science background to plan app modifications, ensuring seamless interaction with API and adherence to software development best practices.

Developed medium to complex systems using Core Java (OOP), J2EE, jQuery, JSP, MVC, JSON, AJAX, Spring, and RESTful development, tailored to meet client requirements.•Designed and implemented efficient algorithms to ensure smooth functionality of web applications.•Utilized Spring Framework, Spring Integration, JPA, Hibernate, and JavaScript to build robust web services.•Modified and maintained databases for existing websites, performed server-side Java processing, and worked with Relational Databases, SQL, and ORM technologies.•Utilized IDE’s for testing, code review, team performance with effective communication and collaboration skills, maintained code versioning on each development phase.