Sanjay Chauhan Email and Phone Number

• Administering hundreds of PAN India Airtel VAS servers.• Review USSD/MCA performance report and improve it up to more than 95% from 85%. • Handling critical alerts and fix it to save outages with highly motivated team.• Expedite onsite team for circle level issue like Link/media down/service testing• Enhance system performance by routine health checkup and schedule PM activity executed by infra team • Fixed one bug in MCA system and implement it for all hub with binary/patch upgradation during MW• New short codes Integration/optimization in USSD interface.• Developed more than 20 scripts for logs zip, rotate and move for backup, kill & restart process and resulted into saving manpower up to 30%• New Airtel Thanks app integration for MCA service between MCA to solace node• Monthly review with Airtel for new service launch, any service outages and statistics for running services. • Investigate and resolve technical issues• Develop scripts to automate visualization