With over a decade of diverse industry experience, I bring extensive expertise in customer sales, service, and corporate business support management across major sectors including Financial Institutions, Telesales, Real Estate, and EdTech.My career journey reflects a commitment to excellence in leadership, motivation, and coaching, underscored by a strong technical acumen in telephony systems technology. My management style is characterized by a consultative approach, fostering team collaboration and individual development.Key highlights of my profile:Proven track record as a dynamic Operations Lead with proficiency in service delivery, strategic planning, and operations management.Demonstrated ability in negotiation, interpersonal communication, and business development, coupled with analytical skills and critical thinking.Experienced in team management, including recruitment, training, and performance evaluation, driving high standards and achieving targets.Recognized for effectively managing client relationships, identifying business prospects, and implementing strategic sales initiatives.Accomplished in fostering a positive work environment, promoting employee engagement, and ensuring operational excellence.In my current role as Lead Operations Manager at Cloud Foundation Software Solutions PVT., I oversee a range of responsibilities including team management, performance evaluation, process optimization, and vendor relationships. I am dedicated to driving operational efficiency, ensuring customer satisfaction, and achieving organizational objectives.Prior to this, my tenure as Acting Team Leader at Quikr and Relationship Manager Digital at RBL Bank honed my skills in team leadership, sales strategy development, and client relationship management. I have consistently delivered results, earning recognition for my contributions and commitment to excellence.I hold a Bachelor's degree in Commerce with a focus on Computers and am fluent in English, Telugu, Kannada, and Hindi. Outside of work, I am passionate about continuous learning and development, as well as exploring new cultures through travel.Let's connect to explore opportunities for collaboration and mutual growth.
