Sanjay Chippa

Sanjay Chippa Email and Phone Number

Experienced Service & Sales Leader | Expertise in Financial Institutions, Real Estate & EdTech | Strong Management & Coaching Skills | Goal-Oriented Approach to Efficiency, Customer Satisfaction & Sales Targets @ CloudFoundation
magadi, karnataka, india
Sanjay Chippa's Location
Hyderabad, Telangana, India, India
About Sanjay Chippa

With over a decade of diverse industry experience, I bring extensive expertise in customer sales, service, and corporate business support management across major sectors including Financial Institutions, Telesales, Real Estate, and EdTech.My career journey reflects a commitment to excellence in leadership, motivation, and coaching, underscored by a strong technical acumen in telephony systems technology. My management style is characterized by a consultative approach, fostering team collaboration and individual development.Key highlights of my profile:Proven track record as a dynamic Operations Lead with proficiency in service delivery, strategic planning, and operations management.Demonstrated ability in negotiation, interpersonal communication, and business development, coupled with analytical skills and critical thinking.Experienced in team management, including recruitment, training, and performance evaluation, driving high standards and achieving targets.Recognized for effectively managing client relationships, identifying business prospects, and implementing strategic sales initiatives.Accomplished in fostering a positive work environment, promoting employee engagement, and ensuring operational excellence.In my current role as Lead Operations Manager at Cloud Foundation Software Solutions PVT., I oversee a range of responsibilities including team management, performance evaluation, process optimization, and vendor relationships. I am dedicated to driving operational efficiency, ensuring customer satisfaction, and achieving organizational objectives.Prior to this, my tenure as Acting Team Leader at Quikr and Relationship Manager Digital at RBL Bank honed my skills in team leadership, sales strategy development, and client relationship management. I have consistently delivered results, earning recognition for my contributions and commitment to excellence.I hold a Bachelor's degree in Commerce with a focus on Computers and am fluent in English, Telugu, Kannada, and Hindi. Outside of work, I am passionate about continuous learning and development, as well as exploring new cultures through travel.Let's connect to explore opportunities for collaboration and mutual growth.

Sanjay Chippa's Current Company Details
CloudFoundation

Cloudfoundation

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Experienced Service & Sales Leader | Expertise in Financial Institutions, Real Estate & EdTech | Strong Management & Coaching Skills | Goal-Oriented Approach to Efficiency, Customer Satisfaction & Sales Targets
magadi, karnataka, india
Employees:
3
Sanjay Chippa Work Experience Details
  • Cloudfoundation
    Lead - Operations Manager
    Cloudfoundation Jul 2021 - Present
    Hyderabad, Telangana, India
    Recruit, select, train, assign, schedule, coach, counsel, and discipline employees• Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions• Plan and review compensation actions; enforcing policies and procedures• Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends• Analyze and improve organizational process and workflow, employee and space requirements, and equipment layout; implement changes• Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations• Accomplish operations and organization mission by completing related results as needed• Meet or exceed operations Target expectations• Manage relationships with key operations vendors• Review and approve all operational invoices and ensure they are submitted for payment• Serve as primary point of contact when there is customer.• Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints• Work closely with GM and management team to set and implement policies, procedures, and systems and to follow through with implementation.• Communicate all operating policies and issues at department meetings
  • Quikr
    Associate Team Lead
    Quikr Nov 2019 - Feb 2021
    Bengaluru, Karnataka, India
    • Preparing daily workloads for staff & coordinating the daily allocation of work.• Motivating the team to achieve high standards and KPI targets.• Monitoring & reporting on standards & performance targets. • Implementing new initiatives. Involved in the recruitment of new staff.• Identifying and targeting new business prospects.• Market intelligence activities for the sector to identify clients and needs• Strategic sales planning, and pipeline management.• Ensuring all administrative and IT records are entered and updated correctly.• Praise team members and creates a positive working environment.• Providing prompt and accurate information on individual performance• Imparting proper training to the staff to create team spirit • Taking care of the Internal Quality team for the outbound telesales process.• Handling internal and external customer escalations.• Audits, Reviews on Daily-Weekly-Monthly productivity of the team as well as the process.
  • Rbl Bank
    Relationship Manager
    Rbl Bank Apr 2018 - Sep 2019
    Bengaluru, Karnataka, India
    • Manage the full life cycle of the CA/SA & NRE/NRO process from prospecting to closure and account management.• Leverage executive-level relationships to develop targeted sales strategies that convey a customized approach to all business pursuits • Provide strategic inputs through proposals based on what the market demands• Keep a close track of to identify and monitor Tele callers and research their mistakes or changes in them that may affect sales.• Taking necessary developmental strategies and promotional strategies with planned meetings• Identification of customers and products that could be offered and then charting the strategy to offer the products. • Handling internal and external customer escalations.• Interacting with the Elite clients, Cross-sell products and services to both new and as well as existing customers as per their lifestyle, risk profiling, and requirements.• Mentoring and training junior and new staff.• Identify and contact potential clients, recognize and identify their requirements and accordingly pitch the company services to them.• Focus on strengthening existing client relationships & Responsible for getting more business from existing clients.• Coordinating with concerned officials to get the business.

Frequently Asked Questions about Sanjay Chippa

What company does Sanjay Chippa work for?

Sanjay Chippa works for Cloudfoundation

What is Sanjay Chippa's role at the current company?

Sanjay Chippa's current role is Experienced Service & Sales Leader | Expertise in Financial Institutions, Real Estate & EdTech | Strong Management & Coaching Skills | Goal-Oriented Approach to Efficiency, Customer Satisfaction & Sales Targets.

Who are Sanjay Chippa's colleagues?

Sanjay Chippa's colleagues are Mannat Singh, Udai Nandula, Anila Arya, Sibani Devi, Reddy Rajesh, Feyisola Jonathan, Nicole Kidmann.

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