● Leading Operations, P&L & growth for North Region. ● Contract Management with Bus Operators, Vendors & B2B Clients.● Worked on Delhi Premium bus policy & ITS tender process. ● Route Planning & optimization, Survey & Scheduling as per business need. ● Supply & team cost optimization. ● Improved CSAT score to 4.8 by focusing on Bus Quality & schedule adherence

- Building processes for EEP & Execute them on the ground.- Drive Sales Growth through DCO model.- Building Strategies to maximize revenue and productivity of partners.- Set up the processes with EvonGO & Sales team.- Event & Engagements of drivers/partners to drive organic growth.- Run the programs to build Euler Partners Community.

- Managing the P&L for North region, Leading a team of 170 energetic individuals.- Handling an efficient team of B2B and B2C along with a dealer base of 750+- Building Strategies to maximize revenue and productivity at ground level.- Achieving the quality car procurement target within the stipulated budgetthrough hard negotiation.- Coaching, and mentoring team for better productivity &hygiene.- Hiring & Training Drivers for pick up & drop, New Cities launch.

Handling Operations of Ola foods for Delhi/NCR.● Expansion of new categories, Micro markets, and DKs● Responsible for improving the platform experience forCustomers, Restaurants, and Rider Partners.● Profitability and Optimization of platform burn.● Manage the sales administration function and operational performance.● People Management- Hiring, Coaching of DK team & riders

Launched Foodpanda operations in MP, MH, GJ & Goa (West Zone)Setting up the entire ecosystem for Foodpanda operations in these States. -Market Research to estimate potential, freeze supply packages & customer pricing and framing a launch strategy-Hiring and training a team of Executives and Senior Executives- Creating a supply and managing relations- Setting up the tech and admin infrastructure to make operations go live- ATL and BTL marketing in the city- Hiring an Associate Manager to handover the operations

Responsible for Growth Marketing across UP cities.Consumer Marketing :1)Take actions aimed at increasing the demand with segmented marketing based on customer analytics, pricing and product interventions. Focus on Retention of Loyal customers and Cross Selling of products across the customer base.2) Conceptualise & Spearhead the major ATL & BTL activities across the territory aimed at visibility of New Products and Categories along with a focus on New Customer Acquisition.3) Explore Valuable Alliances with Complimentary Businesses in order to generate incremental business.4) Drive the Institutional Sales for the Ola Corporate Offering through the City teams.5) Coordinate with the Digital Marketing to deploy App Engagement Ads & Re-marketing/ Retargeting on Social Media. 6) Closure of Strategic Partnerships with prominent Govt Agencies. For Eg, Railways, Uttar Pradesh Tourism, NGOs, Traffic Police. Supply Marketing :1) Aiding Supply Numbers through events & BTL activities with various Stakeholders including Automobile Manufacturers/ Dealers, Ancillary Suppliers etc.2) Focus on Non Monetary measures such as Value Added Services (VAS) to maintain and improve the Supply Engagement3) Drive Reward & Recognition for the Supply (including Operators) to maintain and improve motivation.4) Explore Supply Side Alliances aimed at Supply Acquisition and Retention.

• Maintaining a real-time pipeline of potential new operators• Out of the box approach to achieve company targets• Handling a team of the high potential individual, setting expectations for them and build a strong unit to realize the expectations set• Analyzing and optimizing fleet sufficiency in-demand areas, based on trends and projections• Resolution of Issues - Coordinating with internal departments and resolve operator related issues• Reporting - All required reports to be updated and circulated among other verticals in the Operations Team.• Team management- To manage a team of executives to manage the marketplace.

Launched Olacabs operations in Agra, Mathura, Aligarh & Bareilly. Setting up the entire ecosystem for Ola operations in these cities. -Market Research to estimate potential, freeze supply packages & customer pricing and framing a launch strategy-Hiring and training a team of Executives and Senior Executives- Creating a supply and managing relations- Setting up the tech and admin infrastructure to make operations go live- ATL and BTL marketing in the city

• Maintaining a real-time pipeline of potential new operators• Out of the box approach to achieve company targets• Handling a team of 4-10 members, setting expectations for them and build a strong unit to realize the expectations set• Analysing and optimizing fleet sufficiency in demand areas, based on trends and projections• Resolution of Issues - Coordinating with internal departments and resolve operator related issues• Reporting - All required reports to be updated and circulated between other verticals in the Operations Team.• Team management- To manage a team of executives to manage the market place.

• Nourishing the vision and the mission of the company.• Overachieving sales and primary targets of the territory.• Increasing market penetration using multiple strategies. Ensuring subscriber acquisition & revenue growth.• Achievement of UAO, URO & tertiary targets.• Monitoring CAF quality. • Appointing the key retail outlets based on the revenue and activation numbers.• Recruiting, selecting and training sales representatives to provide in depth knowledge of company’s product and to achieve high level of performance in shortest possible time.