Appointed to the role by executive management to provide strategic oversight for a $15M infrastructure and skillfully manage a $10M annual operating budget with P&L. Lead a large Software, DevOps, TPM, SRE and other matrixed organizations throughout the enterprise to establish and propel operational key results (OKRs) for generative AI, Security and UX initiatives aimed at enhancing developer tool experience (productivity), internal infrastructure and shared React \ C++ component utilization. Effectively manage contracts and cultivate relationships with over 100 vendors across diverse geographies and locations. • Revitalized Microsoft Teams product to become formidable market competitors with Zoom and WebEx Compete. Overhauled developer productivity tools refined the software development lifecycle (SDLC), and automated DevOps software delivery on a global scale.• Enabled AI based productivity tools lead to 30% faster turnaround times for developers (efficiency).• Spearheaded cross-functional initiatives that brought about organizational scaling, resulting in a 50% increase in developer performance and the successful implementation of Software as a Service (SaaS).• Elevated global DevOps and continuous integration /continuous delivery (CI/CD) processes for over 4,000 developers’ organization-wide, emphasizing high reliability using Azure and Git.• Led the development of an automation framework (Python) across multiple platforms, driving continuous improvement and shift-left activities. Achieved a 30% improvement in inner development loop reliability and overall product quality.• Collaborate with senior executives to identify process gaps and implement innovative solutions to enhance organizational efficiency and Security.• Played a pivotal role in recruiting, mentoring, and nurturing a highly skilled and diverse team. Maintained a consistently high Team Health Index, surpassing the Microsoft average, and achieved an exceptionally low employee attrition rate.

As Principal Group Engineering Manager, I directed a team of 30 members in release and modernization efforts for the M365 Commercial product, delivering end-to-end cloud-based solutions to support 200+ million devices for enterprise administrators and consumers.A few key achievements in this role include:✪ Engineered and implemented a geo-scaled, Azure cloud-based Device Management SaaS service that boosted M365 Office adoption and Net Promoter Score (NPS) by enabling a faster update cadence for 200+ million devices.✪ Developed the Modern Release Orchestration (MRO) service to accelerate M365 client shipping velocity, which was adopted as part of Microsoft's One Engineering Solution.✪ Engineered the cloud-based Release Telemetry service, collecting data points from worldwide devices to generate key metrics for data-driven Office shipping decisions.✪ Established the Change Management service for M365 product features, improving customer communications, cross-team collaboration, and executive decision making.✪ Led teams in root cause analysis for high-priority bugs, ensuring precise engineering system changes and continuous improvements.

-Office 365 Licensing Service (OLS): Designed and implemented from inception, a central user information repository in Azure, which acts as the licensing backbone whenever any Windows customer purchases/installs any Office product globally.-Office 365 Licensing Client (OLC): Enhanced the client part of OLS by driving architectural and design reviews, surfacing key issues, and missing pieces to ensure that all the client components are being covered. Got partner buy-ins from Windows (SPP) and Office Deployment technology (click to run). Obfuscated Office Licensing by building on Windows technology and led licensing security review and Office hack investigation team.-Office Roaming Platform: Architected a platform enabling roaming of user specific office settings based on user’s identity. Drove the design & implementation of the Roaming Client APIs and the Client Side Cache. Built partner consensus, provided technical guidance to the Server developers and ensured smooth Server and Office Client integration.-Office 2010 Enterprise Licensing: Developed a robust and scalable end-to-end licensing solution for volume based enterprise customers. Developed a new activation framework where users can activate office using the smart cards.-Led the cross functional collaboration with external Windows teams (File Share/ Distributed File System/ MSMQ/ MSDTC/ Print Spooler and Windows Explorer) for integration test development and design reviews.-Developed a Windows Management Instrumentation (WMI) based tool to detect the network and storage infrastructure of the cluster and then depending upon the configuration, perform role creation and deletion operations.-Wrote C# based multi machine tool which is used in the entire cluster lab to carry out remote execution operations and log generation.-Developed a SDK based Fault Injection Library that is being used by Client Side Caching Team.-Developed automation using PERL for stressing the component based properties.