Leading Wintel operation for AMEA (Asia, Middle east & Africa) Region, including Exchange2010, Active Directory, Datacenter mgmt. Private and Public cloud mgmt. VMware, Vendor mgmt. including day to day operation etc.

IT Operation, IT Infra management, Wintel Head

My responsibility includes Data Center mgmt., public/private cloud mgmt., Exchange, AD, VM Ware, Vendor mgmt. and day t day operation etc.

• Ensuring 100% UP Time for Business in Rotation of 24*365 days support• Providing the training to all Site engineers (around 20 engineers) on time to time and take a con call on monthly basis.• Installing configuring and Administration of Exchange server.• Migrated the Windows 2000 to windows 2003 in all SRF location.• Migrated the Exchange 2000 to windows 2003 in all SRF location.• Configured the Citrix AAC 4.5 server in SRF corporate office with the help of vendor.• First level of Administration of Citrix AAC 4.5.• Taking care of Helpdesk management.• Taking care of all S1 level calls.• Taking care of Vendor management.• Providing the training to all SRF engineers regarding desktop and basic level of Server troubleshooting.• Administration Arc Serve (Backup Software) and taking care of all backup activities.• Implemented WSUS server for deploying regular virus signature definition file to all clients.• Administration of Trend Micro antivirus.• Administration of IMSS (Internet mail scanning server) server • Installing configuring and administration of NAS server.

Roles & ResponsibilitiesEnsuring 100% UP Time for Business in Rotation of 24*365 days supportHandling the entire Software & hardware problem at Server as well as Desktop level.Installation and configuration of MS Exchange Server 2000 & 2003 for Internal & outside Mailing with OWA Exchange Server.Implemented ADS with DFS.Installation & Implementation of Windows 2000 server/pro, Exchange 2000 etc.Taking care of Helpdesk activities.Implemented WSUS server for deploying regular virus signature definition file to all clients.Implemented Norton Ghost for replicating the client machines.Taking care of Helpdesk team.

0Roles & ResponsibilitiesWorked with I-Gate IMS Technology Service LTD. On behalf of HP India Pvt. Ltd. on contact basis for DHL Worldwide Express I.G.I. Airport as a Network Engineer in 24*7 round the clock support as a Team Leader, also Handel Remote sites of DHL and report to NOC Bombay.Giving full support to Delhi head office regarding WAN Connectivity and Troubleshooting. Worked in an environment of windows 2000. To Manage Network Of more than 500 users based on Windows XP, Windows 2000 & Windows NT 4.0. Responsible for managing and desktop verifying Win 2000 Security policies and antivirus updating.Network problems on LAN, WAN as well as WINS, DHCP, DNS and Exchange server and clients.Handled our all-remote site through Remote Administration V2.1, PCAnywhere soft. Also handled some utilities like Cute FTP, IP Scan etc.Installed and configured MS Proxy Server 2.0.