Sanjay Jp Email & Phone Number

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

I embarked on my professional journey in the VEDaaS Team, specializing in KYC and Anti-Money Laundering. Recognized for outstanding performance, I seamlessly transitioned to the Qualified Financial Contracts (QFC) process. In this capacity, I conducted thorough data gathering on Financial Corporations, leveraging tools like SDA and proposing automation ideas for increased efficiency. Collaborating with the In-house Automation team, I contributed to the development of a software, significantly reducing manual effort and garnering commendation. Additionally, I was honored with the Hall of Fame award and a Certificate of Recognition for my contributions.Facilitating knowledge transfer and process transition for a new QFC project in Wrexham, United Kingdom, was a pivotal responsibility. As a core team member, I adeptly managed resource allocation, work assignments, and team performance tracking. Progressing to roles as a Quality Analyst, Dip Sampling Analyst, and ultimately a Customer Service Associate for QFC, I remained dedicated to fostering team cohesion and ensuring the attainment of targets and quality standards aligned with client specifications.In addition to my core duties, I conducted comprehensive KYC processes, performed audits, and engaged with various clients to discern their requirements and address inquiries, along with handling ADHOC projects. My proficiency extended to research and analysis, encompassing the review of media articles, company filings, and extensive research from authorized sources.My prior experience as a Client Service Associate (CSA) honed my ability to understand client needs and tailor solutions accordingly. This multifaceted background underscores my capacity to excel in roles demanding adaptability, problem-solving, and client-centric approaches. Additionally, I meticulously documented process updates to capture solutions for complex scenarios, contributing significantly to operational effectiveness and efficiency.