Sanjay Kumar Email & Phone Number

. Provide excellent experience for every customer through interaction and answering questions, including complaint resolution, resulting in great customer feedback and encouraging them to return. . Support and encourage fellow team members across all departments to ensure a productive work environment and the perfect stay for our guests.. Spot and convert up-selling opportunities so as to enhance a customers’ experience whilst enabling the hotel to meet its commercial… Show more . Provide excellent experience for every customer through interaction and answering questions, including complaint resolution, resulting in great customer feedback and encouraging them to return. . Support and encourage fellow team members across all departments to ensure a productive work environment and the perfect stay for our guests.. Spot and convert up-selling opportunities so as to enhance a customers’ experience whilst enabling the hotel to meet its commercial targets.. Complete regular fire and safety checks so as to provide a safe and pleasant hotel experience for customers encouraging them to return and recommend us. Show less

Slough, England, United Kingdom

. Ensure the delivery of the best possible customer service to potential clients every time after entering into the store.. Manage and support sales operations to achieve and exceed sales targets. . Facilitate the maintenance of standards on the shop floor and for all displays and merchandise.

Reading, England, United Kingdom

. Received and responded to customers’ enquiries by providing information for products and services prior to shipping to ensure delivery of the most appropriate DHL offering in line with DHL procedures. . Supervised and promoted the benefits of the brand to secure the booking at the initial point of contact.. Professionally solved customer’s objections to reinstall the customer faith in DHL and avoid escalation to claims/ complaints.. Performed service checks and guided… Show more . Received and responded to customers’ enquiries by providing information for products and services prior to shipping to ensure delivery of the most appropriate DHL offering in line with DHL procedures. . Supervised and promoted the benefits of the brand to secure the booking at the initial point of contact.. Professionally solved customer’s objections to reinstall the customer faith in DHL and avoid escalation to claims/ complaints.. Performed service checks and guided customer accordingly of any restrictions or additional information requirements.. Controlled, tracked, and traced requests by focusing on FTR and ensuring all information recording for further investigation. Show less

Slough, England, United Kingdom

. Delivered fast and friendly service at all times, while also supporting customers to find the perfect products.. Gathered relevant knowledge and shared passion and knowledge about the amazing products.. Worked in all areas of the store, including sales floors, stockrooms, and processing deliveries.

. Established seals and test rigs, while also running tests, evaluating the results, and reporting on the findings.. Managed strip, inspection, and analysis of seals and associated parts, while assisting with failure investigations and diagnosis.. Enabled the fulfillment of all responsibilities as per health and safety protocol and proactively highlighted risk to management.

Bachelor'S Degree (Top Up), Design Engineering, Second Class Honours (Upper Division)

Higher National Diploma, Engineering, Pass

General Engineering HND Level 5, (2017 - 2018) General Engineering HNC Level 4, (2016 - 2017) Engineering City and Guilds Certificate.