Sanjay Kumar Email & Phone Number

Noida Area, India

• Working on Case Management software by Needles for legal firm• Manage a full case load and assist attorney with case management• Knowledge of HIPPA Rules and Regulations• Working closely with attorney’s for pre-hearing case management and legal documents.• Review and summarize medical records and prepare hearing briefs.• Filling online Initial and Recon appeals on SSA website and also paper appeals. • ERE all medical records and other legal documents to ODAR. • Contact clients and SSA via phone• Request, retrieve, and organize medical records, medical bills, school records etc….• Draft and file letters (as well as all forms and paperwork related to claims) to clients, medical providers• Handle intake calls for potential new clients• Organizing and managing case related legal documents• Prepare all new files, scan documents, save documents and input information into systems• Communicate and implement policies and procedures as well as develop, recommend, and coordinate the implementation of new procedures• Responsible for the daily operational workflow & co-ordinating the daily allocation of work• Communicate with clients and evaluate their needs and specifications• Manage processes and procedures to ensure timely and quality completion of work according to client's contractual obligations• Responsible for the specific team performance in order to achieve the operational goals of timeliness, quality, and customer service• Motivating the team to achieve high standards• Dealing with and resolving problems and issues which arise• Monitoring & reporting on standards & performance targets• Arranging & chairing weekly team meetings, focusing on targets & achievements• Involved in the recruitment of new staff• Praise team members and creates a positive working environment• Providing prompt and accurate information on individual performance• Perform other duties and responsibilities as assigned.

Noida Area, India

• Working on Case Management software by Needles for legal firm• Organizing and managing case related legal documents• Prepare all new files, scan documents, save documents and input information into systems.• Reviewing and scanning outgoing & incoming mail for case file• Determining the correct medical facilities to obtain medical records• Contact medical providers to request copies of medical records• Identify and coordinate the method for record retrieval with provider offices.• Requesting and submitting medical records on client’s behalf• Assess and expedite the process of the record request and ensure it is on the right track• E-faxing and submitting required documents• Assist the accounting team with processing all incoming invoices for records and preparation for payment processing.• Responsible for the daily operational workflow & coordinating the daily allocation of work.• Acting as a mentor and providing training when required, for new team members and help my co-workers to complete the work efficiently and correctly• Perform other duties and responsibilities as assigned

Noida Area, India

• Reviewing & analysing Invoices received from the Providers, Hospitals, Clinics /Billing offices (Vendors)• Verifying and cross-checking abstracts and other data to ensure completeness and accuracy.• Communicating with the accounting team whenever they need any clarity during the invoices processing• Prepare and process payments via checks, credit cards or ACH• Resolving Invoice fee related issues with the Providers Hospitals, Clinics / Facilities through correspondence (either by calling or in writing)• Resolving vendor queries in a timely manner• Maintaining standard checklists, templates, work flows and documentation for use with each client• Acting as a mentor and providing training when required, for new team members and help my co-workers to complete the work efficiently and correctly• Emails, faxing, typing letters to the customers & to other departments• Ensure best customer service to clients• Handling projects as assigned by a Team Lead or Manager and completes all projects and other duties as assigned in timely manner• Reviewing the requisition invoices/orders in order to verify accuracy, terminology, and specifications.• Using all data sources and systems to provide proactive and intelligent management and service level reporting.• Ensuring that all vendor accounts are kept current and accurate.• Ensuring that the agreed procedures and process flows are adhered to strictly in accordance with guidelines.

New Delhi Area, India

• Coordinate over the phone to medical institutions, billing offices, federal law enforcing agencies etc for acquiring medical records and other information pertaining to an individual for life Insurance Companies and Legal firms• Organize the requests for facilities that receive a high volume of record request to ensure that a healthy relationship is maintained• Ensure that all incoming messages left by facilities regarding record requests are handled appropriately and in a timely manner• Resolve any issues that may arise as a result of our active pursuit of medical, employment and educational records.• Frequent communication with facility personnel• Maintain a professional dialogue with facility personnel and co-workers• Ensure that the facilities from whom records are requested receive the highest level of customer service and care.• Completes all special projects and other duties as assigned by Management