IT Services leader and visionary with a successful track-record of growing revenue and profits. Market-tested experience in definition and execution of IT services strategy, strong growth orientation, delivery management expertise, and P&L management experience. Deep technical-expert with nearly two decades of Infrastructure Architecture experience.Cloud Architect, Cisco Certified Internetwork Expert (CCIE #6286)The Cloud is providing unprecedented opportunities to our Clients to save on IT infrastructure costs and increase the agility of their business. Excited to be part of such an extraordinarily talented team and looking forward to executing on this enormous opportunity for our Clients and for CloudView Partners.

Area Services Manager INSIGHT, $5.3 billion Fortune 500 hardware, software, and IT services providerPromoted after a company reorganization to hold full P&L accountability and grow the $14 million Northeast Services business. Completed strategic analysis of the business, made new business development a priority. Selected actions: Delivered two key wins with total contract value of $7.2 million within eight months; strengthened partnership between Sales and Services to identify and capture new business. Evaluated and promoted team managers, reorganized service delivery team, and significantly improved service levels. Influenced all services managers to create and implement continuous improvement plans for each client.

Consulting Services Manager | Line of Business Manager Promoted to this position and challenged with turning around an underperforming consulting business unit in the Eastern region. Selected actions: Within 18 months, delivered a 20% increase in gross revenue and 36% margin improvement; improved client relations, replaced unsatisfactory staff, and recruited new talent. Dramatically improved service delivery levels by developing and implementing a formal improvement program with in-depth training for consultants, project managers, and practice leaders. Increased business with top-30 clients by developing and executing client-specific growth plans.

Director, Regional Practice Leader: Network Infrastructure & Security PracticeIn first role with Insight, directed customer acquisition and engagement management from pre-sale through implementation and rollout. Selected actions: Played key role in transitioning network infrastructure and security practice from Calence to Insight after its acquisition. Positioned Insight Services as a go-to partner by building trust-based relationships with client CTOs and CIOs.

Enterprise Systems ConsultantCIBER, $950 million IT consulting and outsourcing services providerAfter several promotions, played a key role in transitioning a traditional systems integrator/VAR to a managed services, co-location/data center IT operations outsourcing services business. Selected actions: Directed numerous complex network upgrades, migrations, cutovers, and transitions; on-boarded several clients to Ciber’s data centers and worked with pre-sales on solutions, pricing, and proposals. Fully provisioned four global data centers with fault-tolerant, redundant network architecture and helped develop NOC offering that generated $10+ million in revenue.

Senior Technical SpecialistMICROLAND, Cisco Gold partner and systems integratorHeld a number of roles prior to promotion. For two consecutive years, earned the Chairman’s Club 100 award for exceptional performance. While at Microland, trained clients around Asia on Cisco network infrastructure technologies.