Sanjay Kumar Email & Phone Number

Chennai, TN, IN

Chennai, India

• Managing Vodafone UK and Ireland's Next Generation Provisioning.
• Expertise in finding all feasible choices and communicating the customer approach for reducing backlog orders.
• Ceasing services like NPLC, EWL, IPVPN within SLA to different customers by recovering MUX and ADVA.
• Experience in software packages like Amdocs CRM, Clarify, CPS, TC10 and MORI.
• Contacting BT Open reach, Eco retail, Wholesale, Virgin media, Kcom, colt for orders status and helping my team to provide the same in order to cease an OLO on time and to reduce Cost.
• Worked on a data centre cabling project and dealt with many providers for it.

Vellore, Tamil Nadu, India

• Its job is to notify the field technician and keep an eye on a network in real time.
• Report after analysis. incident response to silence the site's alarms.
• Email, voice, and chat communication management.
• Reporting to senior officials on optimization, quality, and performance.
• Examining the real-time data with Te-MIP, Zabbix, and NOC apps and setting up each team member's daily work routine.
• Keep track of problems promptly to eliminate the lack of connections.