Seasoned IT Service Owner managing multiple SAAS technology contracts for ABB Current role:• Manage remote resources supporting the delivery of the application. • Point of contact for the end customers and manage the requirements and in terms of new requirements (onboarding), management of the day to day operations (incident management, change management, problem management and functional management), responsible for the security audits and compliance of the tool and managing the P&L of the engagement. • Analysing new scope of work, project sequencing, resource planning, time estimation, scheduling, cost estimation, risk analysis of the tool. • Monitor project performance and take proactive action to ensure projects are adhering to timelines set, especially on the releases that are performed on a regular basis • Review the commercial elements of the project by ensuring that project does not go on a negative Gross Profit and we have sufficient funding for the project. • Managing the end-to-end release management process from the start till the end of the SDLC• Manage major incidents and ensure uptime of the application as per the SLA’s • Ensure the Security compliance of the tool and the technical contract