Sanjay Thapa personal email
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Seasoned IT Service Owner managing multiple SAAS technology contracts for ABB Current role:• Manage remote resources supporting the delivery of the application. • Point of contact for the end customers and manage the requirements and in terms of new requirements (onboarding), management of the day to day operations (incident management, change management, problem management and functional management), responsible for the security audits and compliance of the tool and managing the P&L of the engagement. • Analysing new scope of work, project sequencing, resource planning, time estimation, scheduling, cost estimation, risk analysis of the tool. • Monitor project performance and take proactive action to ensure projects are adhering to timelines set, especially on the releases that are performed on a regular basis • Review the commercial elements of the project by ensuring that project does not go on a negative Gross Profit and we have sufficient funding for the project. • Managing the end-to-end release management process from the start till the end of the SDLC• Manage major incidents and ensure uptime of the application as per the SLA’s • Ensure the Security compliance of the tool and the technical contract
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Is Service Owner And Service ManagerAbbBengaluru, Ka, In -
Is Service Owner/ Service ManagerAbb Apr 2023 - PresentBengaluru, Karnataka, India -
Senior Information Technology Project ManagerIbm India Pvt Ltd Jan 2021 - PresentI am a project manager responsible to deliver the end to end SDLC of a commercial application developed and hosted by IBM.
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Information Technology Solutions ManagerIbm Jan 2017 - PresentBengaluru, Karnataka, IndiaI help new customers design the overall IT landscape covering Security, Network architecture , voice architecture and End User environment -
Information Technology Client Services ManagerIbm Jul 2012 - PresentBengaluru, Karnataka, IndiaIT Client Service Manager at IBM servicing major clients across the globe. -
Delivery Project Executive/ Product ManagerIbm Oct 2021 - Apr 2023Bengaluru, Karnataka, India -
Assistant ManagerIbm Daksh Services India Private Limited. Jun 2009 - Jul 2012Bengaluru, Karnataka, IndiaManaging multiple teams responsible for Collections and recovery portfolio for major Bank in the UK -
Process AssociateIbm Daksh Services India Private Limited. Jun 2005 - Jun 2009Bengaluru, Karnataka, IndiaProcess associate servicing major bank in the UK.
Sanjay Thapa Education Details
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St. Joseph'S School DarjeelingIsc -
Bachelor Of Business Administration - Bba
Frequently Asked Questions about Sanjay Thapa
What company does Sanjay Thapa work for?
Sanjay Thapa works for Abb
What is Sanjay Thapa's role at the current company?
Sanjay Thapa's current role is IS Service Owner and Service Manager.
What is Sanjay Thapa's email address?
Sanjay Thapa's email address is sa****@****ail.com
What schools did Sanjay Thapa attend?
Sanjay Thapa attended St. Joseph's School Darjeeling, University Of Mysore.
Who are Sanjay Thapa's colleagues?
Sanjay Thapa's colleagues are Sulthan Singh, Christos Katzilieris, Maciej Klimas, Chandrakant Dubey, Rainie Lee, Muhammad Kazim, Mathew Karis.
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