Possible summary:I am a Operations Manager at ASG Eye Hospitals, a leading provider of reproductive health services in India. I have a Postgraduate Degree in Health/Health Care Administration/Management from Welingkar Institute of Management, one of the top business schools in the country. My core competencies include patient experience, patient engagement, and operations administration.Before joining ASG Eye Hospital , I worked as a Deputy Manager Operations and an Assistant Manager Medical Operations & Quality at Medicover Hospitals, where I ensured the smooth functioning of all healthcare operations in the assigned hospital and branch. I was responsible for managing the revenue, quality, people, and process of the hospital, as well as tracking branch performance and focusing on patient satisfaction. I also conducted weekly and monthly reviews with counselors, floor managers, and patient care assistants, and gave them on-job training. I contributed to the improvement of the hospital's services and reputation by applying my skills in patient experience, patient engagement, and operations administration. I am motivated by the vision of providing accessible, affordable, and quality healthcare to all, and I believe that I can bring diverse perspectives and experiences to the team, as well as enable and facilitate collaboration and innovation.