Sanjay Kumar Mandal Email and Phone Number

PROFESSIONAL SNAPSHOT: • 30+ years total experience in IT Delivery Management and Delivery Excellence. • 13+ years concentrating on Delivery Excellence• Last 8 years, working predominantly on Delivery risk assessment and Deliverability Assessments for Deals• Former National Coordinator for ISO Mirror Committee ( JTC1/SC7 ) on ‘Audit of IT Governance’• Was an active member of NASSCOM Quality Forum• Former convener of Software Process Improvement Network ( SPIN ) – Eastern India Chapter• Guest faculty at Indian Institute of Management ( IIM) – Kolkata on Software Project Management • Speaker at various forums like CII, CSI, ISACA etc.ACADEMICS : • M Tech ( Electrical Engg ) from IIT Kharagpur • United Nation’s Fellowship in Robotics Institute, Carnegie Mellon University, US • Six Sigma Black Belt• BS 7799 Lead Auditor Certification ( Information Security standard, currently known as ISO 27001)• CMMI dev Assessment Team MemberEXPERTISE AREA :• Managing change towards a Cost-Optimised Delivery organization• Designing and driving a culture of Early Identification of Risk and Efficient Risk Management using quantified tracking mechanism• Driving Continuous Improvement of delivery and cost performances • Steering Enhanced Customer Experience programs• Driving focus on Contractual Commitments• Designing and driving Deliverability Assessment for Deals across diverse solution towers• Designing and Institutionalizing Information Security framework and practices across organization• Designing and institutionalizing Business Continuity framework• Envisioning IT platform that support Risk and Audit management functions• Software Delivery Management