• Program Management Office (bringing together program portfolio, customer relationship, program and project management) to align the business with IT infrastructure, service support and delivery, service desk, financial management and IT security management & continuity.• Manage program and project managers, on steering committees between customer and vendor to ensure customer expectations, negotiate and resolve conflicts. • Manage day to day communication activities for cross… Show more • Program Management Office (bringing together program portfolio, customer relationship, program and project management) to align the business with IT infrastructure, service support and delivery, service desk, financial management and IT security management & continuity.• Manage program and project managers, on steering committees between customer and vendor to ensure customer expectations, negotiate and resolve conflicts. • Manage day to day communication activities for cross project teams, trouble shooting, incident management and resolution, change management and operational management processes in alignment with ITIL practices.• PMO Status reporting of budgets, schedules, resources, quality metrics, milestones to IT Executives, Steering Committees and Stakeholders• Prioritize programs and projects to ensure resource priorities are consistent with corporate strategies and architecture compliance. • Manage Global Business projects, SLA with vendors, Contract Management, Governance, Business Continuity Plans Show less

Anchored solution development team for an innovative offering (learning domain), involving end-to-end solution rollout (Ideation to GTM). • Solution needs analysis and pricing analysis, Liaison with Infosys Marketing team for creation of solution collaterals, Part of internal/external marketing• Worked as offshore program manager, managing a team of 30+ for development of learning content for one of the largest Oil and Natural gas major in US (Global Content Development Centre)•… Show more Anchored solution development team for an innovative offering (learning domain), involving end-to-end solution rollout (Ideation to GTM). • Solution needs analysis and pricing analysis, Liaison with Infosys Marketing team for creation of solution collaterals, Part of internal/external marketing• Worked as offshore program manager, managing a team of 30+ for development of learning content for one of the largest Oil and Natural gas major in US (Global Content Development Centre)• Delivered multi-million revenue from this program. • In the previous assignments at this organization, managed team of 25+ for development and support of Shared Services LOB for one of the major bank in US. Show less

Managed product development projects (MS.NET) for various domains including Retail, HR, and Services. These projects had challenging work of delivering a shorter sprint cycles. Multiple projects with I18N implementations to be deployed across multiple geographic locations.

Worked for multiple clients, helping them in the development of web based products and configuring these for the end deployment. In the consultant role, assumed various roles like Techno marketing support, Product development and configuration, Gap and Requirement analysis, Customer support