Quality Engineering Specialist
Kitchener, Canada Area
Managed process and product Quality improvement projects to accomplish FY objectives, including new product launch testing, new process and procedure development and implementation, failure analysis and corrective actions, Quality audits and new product launch support at external manufacturing sites.• Achieved ongoing $200K annual savings by completing Six Sigma Green Belt project on deviation control.• Conducted Internal Audit for ISO9001 Quality Management System. Prepared work instructions, procedures and inspection criteria, supporting training to team members.• Managed product pressure testing during product development, including software functionality, network and cosmetic checks, identifying inherent issues and resolving with cross-functional teams.• Managed new product launch testing before first customer shipment, including software functionality, network and cosmetic check, identifying and resolving potential customer return driver with cross-functional team.• Contributed to significant, ongoing cost savings by developing and implementing clean manufacturing practices at all manufacturing sites and improving lens cosmetic yield.• Developed and implemented lens cleaning process at all manufacturing sites, recovering BlackBerry Lens failed for cosmetic issues and achieving significant ongoing cost saving for company.• Controlled Lens cosmetic failures at manufacturing sites through data collection, statistical analysis, identifying top issues and resolving with cross-functional teams, improving process and supplier yield.• Performed visits to external manufacturing sites of BlackBerry for quality audit and support for new product launch process and supplier related issues, including Wistron, Celestica, Flextronics and Quanta Computer.• Managed regression testing for carrier during operating systems upgrades.• Supported Source Audit at Sprint during new product launch.