Sanjay Jha Email and Phone Number

My career as Business Analyst & project and program management began with a key role in delivering critical projects within the Banking and Financial Services sector. Early on, I contributed to the Real-Time Gross Settlement (RTGS) system at the Reserve Bank of India, which refined my skills in managing high-stakes projects with precision and efficiency.With expertise in both Agile and Waterfall methodologies, I am a certified Scrum Master (CSM), Certified Scrum Product Owner (CSPO), and PMI-PMP certified. I excel at bridging technical teams and business stakeholders to ensure projects align with strategic goals. My strengths include strong communication, analytical thinking, and problem-solving. I’m adept at building relationships with stakeholders, clients, and team members, driven by empathy and respect.In business analysis, I specialize in creating Business Requirement Documents (BRDs), Functional Specification Documents (FSDs), and product backlogs. I have experience with product demonstrations, reports and dashboards using Power BI and Tableau, and tools like SQL, SOAP UI, and JIRA. My background includes working within BFS as an IT application/product owner space and also as delivery lead for 5 Middle East clients. I’m skilled in Customer Relationship Management, creating BRDS, FRDs, UML diagrams, and have been involved in mobile and net banking, risk and audit processes, and live broking across equities, derivatives (F&O), and mutual funds.In project and program management, I’ve defined project scopes, deliverables, and timelines, estimated efforts and costs, and created commercial proposals. I’ve developed stakeholder engagement plans, project plans, risk mitigation strategies, and RAID logs. My experience includes building a comprehensive product backlog with over 1000 user stories, managing project documentation for a team of 40, and ensuring effective communication through status reports, steer-com meetings, and risk registers. I also monitor project schedules, costs, and revenue to ensure successful delivery and client satisfaction.As a Delivery Lead, I focus on orchestrating complex programs and ensuring excellence in execution. I’m excited about the potential of Generative AI and Data Analytics to transform project delivery and business decision-making and am eager to explore these innovations in my future work.I’m committed to leveraging my skills in project/program management, Scrum Master, and business analysis to drive strategic initiatives that create lasting value and exceed client expectations.