Key Account Manager (AM) will be responsible for maintaining & Sustaining long term relationship with every on-boarded apartment owners in a particular geographical region or territory assigned to him.Key Account Manager will be responsible for Post-sales support and escalation management.Farming & up-selling onboarded clients with respect to better plans and benefits.- Educate every client about new plans/ offers as on when raised by Nobroker.com- Retaining… Show more Key Account Manager (AM) will be responsible for maintaining & Sustaining long term relationship with every on-boarded apartment owners in a particular geographical region or territory assigned to him.Key Account Manager will be responsible for Post-sales support and escalation management.Farming & up-selling onboarded clients with respect to better plans and benefits.- Educate every client about new plans/ offers as on when raised by Nobroker.com- Retaining every account through successful renewals on completion of subscription period. Show less

Worked in voice and non voice LOB i.e. E-Mail, chat and SoMe. Successfully handled 100 customers transactions in a day and responsible to provide the telephonic assistance to the customers basis the client guidelines.Responsible to deliver the best customer experience to enhance the after sale service quality and customer loyalty for brand.