Business Analyst
Current• Collaborated with Business Users and SMEs: Engaged with business users and subject matter experts to document functional requirements, test descriptions, and acceptance criteria.• Project Requirements Definition: Identified project milestones, scope, and phases to ensure comprehensive project requirements.• Requirements Gathering and Analysis: Conducted requirements gathering, functional analysis, evaluation, and issue management to align business needs with technical solutions.• Creation of Epics, Themes, and User Stories: Created and updated Epics, Themes, and User Stories based on business requirements.• Artifact Production: Produced screen mockups, workflows, business process flows, and gap analysis documents.• Collaboration with System Architects: Worked with system architects to develop business solutions.• Development of Functional Design Documents: Developed functional design documents to decompose business requirements.• Specification and Use Case Writing: Authored specifications, use cases, and workflow charts and diagrams.• Review of Test Scenarios and Cases: Reviewed Test Scenarios and Test Cases, providing input to user stories.• Creation of User Manuals and Documentation: Produced user manuals and how-to-use documents for end users and stakeholders.• Objective ROI and Business Value Provision: Delivered objective ROI and business value for strategic projects.• Functional Testing with QA: Conducted extensive Functional Testing with QA teams to ensure new functionalities met quality expectations.• Troubleshooting and Documentation: Contributed to high-quality troubleshooting, testing, and documentation.• Issue Escalation and Follow-up: Escalated and followed up on issues that could become blockers or deviate from SOPs.• Knowledge Sharing: Provided application functionality knowledge to team members and customers.• Effort Estimation: Provided effort estimation for new features and tasks across all stages of the SDLC.