• Supervising and coordinating housekeeping staff, including scheduling, training, and assigning tasks.• Ensuring cleanliness and maintenance of all areas, including guest rooms, public spaces, and back-of-house areas.• Managing inventory and ordering cleaning supplies and equipment.• Responding to guest inquiries, requests, and complaints related to housekeeping• Ensuring compliance with health and safety regulations.

• Responding to enquiries: As an Office Admin and Assistant Mandarin faculty, I have experience handling questions in person, over the phone, and via email.• Assisting with student applications, enrolment, intakes, and orientations. • As an assistant Mandarin faculty involved in teaching Chinese to students in class and certificate classes at the university.• Updating student records on the student management information system: As an Office Admin, I have experience budgeting and buying office supplies, which involves updating records and maintaining accurate information