Prasna IT was formed with the intense desire to humanize IT Support, provide IT support with empathy, active listening, timely response, and personalization.In an ever-complex world, where businesses, especially small and medium-sized enterprises, have to navigate through a maze of technology just to run their operations, it’s imperative that IT support eliminates the fear and complexity of the supporting technology. Prasna IT aims to be that supporting arm.We understand your needs. We’re here to support you. Our Services:IT Consulting- Discovery of current state of technology in your business- Proposal to upgrade or update software/hardware technologies and execution of the program- Advise on processes and digital technologies that would alleviate or address current pain points & execution of the program- Advise on compliance- Advise on Information Security- Digital Transformation- Advise on business specific technology challengesIT Support (Managed Services Provider)- A central point of contact assisting users with computer software and hardware related issues. Call or email to solve all computer related issues.Website management- Setup new website, or transfer of existing website- Hosting of website on dedicated hardware- Server Maintenace and configuration - Backup and recovery - Domain Management - Technical Support - Software updates - Monitoring and analytics - SSL Certificate Management - SecurityBackups- Business data backup- Offsite backupIT Projects- Procurement of computers, software, networking equipment,- Install software and train users- Change managementIT ManagementAsset and Network ManagementIT Infrastructure Management