Sanjay Verma, Pmp®,Mba Email & Phone Number

Experienced Professional with a demonstrated history of working in Finance, Hospitality and Healthcare domain for IT/ITES. An Agile Enthusiast and Certified PMP with strong business and technical acumen to solve complex business problems and improve performance. Extensive experience of Salesforce Admin• Salesforce Administration - Sales, Service & Marketing cloud• Designed and supported configurations within Salesforce.com CRM applications.• Developed user stories for the development of additional CRM• Coaching and training sessions to teams and senior leaders for Salesforce and its implementation.• Supported business globally by managing global customer data, customer interaction and building stakeholder relationships.• Strong interpersonal and team building and leadership skills.• Critical analytical, problem solving, decision making and organization skills.• Proactive and Positive "can-do" mind-set.Have extensive work experience in Reporting, Analytics, Incentive Reporting and Scorecard.Customer focus and relationship building has been my prime responsibility.Strong team player and have excellent communication skills.