• Result-Driven Detail oriented professional offering 20+ years of vast & varied Cross-Functional experience in Telecom OSS & BSS.• Extensive Project & Program Management & Risk management experience, PMO & Project Governance & process improvement, stakeholders including CxO relationship management, budgeting, product and deliverables, Project life cycle management of Traditional and Agile Environments. Collaborate large size cross-functional teams, strive to innovate, excel at communication skills.• End2End Solution development, Implementation, Quality assurance.• Due Diligence, Ownership, Analysis, Problem solving, Negotiation skills and focus on performance and improvement.• Saved and recovered millions of dollars in revenue Leakage for multiple operators.• Implementation Projects: Billing/Mediation/CRM/RAFM/Customer Analytics/Mobile Money: Major Operators in MENA region.• Support & Operations Projects: Zain Saudi BSS Operations, Tunisie Telecom & Zain Group RAFM Operations.Specialties: PM, Revenue assurance, Fraud management,Billing systems, business analysis, business intelligence, Credit Control, CRM, Customer Experience, inventory management, mediation, online charging and PCRF, Enterprise Software,Agile, Digital Transformation.BSS Migration, Mobile Payments banking, SDLC, Account receivables.
Listed skills include Telecommunications, Gsm, Revenue Assurance, Business Analysis, and 32 others.