Sanjeeb Das Email & Phone Number

Noida, Up, In

Delhi Ncr

1. Managing and monitoring of execution of Market Area IT - Strategy Execution & Initiatives2. Engagement with stakeholders across Market Areas to ensure execution of Strategic Priorities3. Ensuring the delivery and support of high-quality internal IT services across the Market Area multiple office locations for 2500(approx.) users4. Effective participation in Market Area Security Vertical Governance and ensuring delivery of activities assigned5. Responsible to represent Market Area IT for Audit assessments6. Address IT demand management with local CUs, BUs, Portfolio Management. Execution of Global Projects7. Responsible for IT Operations Management – South & East India8. Collaborate with Market Areas, Business Units and Customer Units to ensure smooth business functioning 9. Compliance to MA IT mandate and requirements towards becoming a digital partner with MA Business10. Identify and prioritise the risks pertaining to Market Area and work on mitigation plan11. Manage the IT incident/problem/change management processes within Market Area and act as SPOC for IT liaison between MOAI IT, the third-party hardware/service provider and Ericsson MoF Team12. Representing as BCM Driver for IT for MOAI

Gurgaon

Leading a team to support EMEA (Europe, the Middle East and Africa) end to end order operations to AVAYA International business units Manage fulfillment and delivery compliance for customer orders and maximize revenue for the regionEstablishing and managing communication with suppliers and maintaining long term relationshipManaging all communication with logistics and 3PL-providing resolution for all over shipped / wrong shipments and Delivery order to end customersOwnership of orders from PO placement through receipt of goods, customer PO validation, order processing, procurement of material, tracking, delivery and invoicingManage to minimize attrition, ensure resource availability to continuously manage changing business needsEnsure weekly update on all Important SLAs for EMEA Business as per agreed metrics, drive weekly calls on operational rhythms within EMEA IOM team, take corrective & preventive actions as appropriateWork closely with SAP core team on testing and implementation of new projects/design changes for the EMEAEnsure 100% Compliance to SOX Controls & processes. 100% Gap closure / Remediation on Audit findingsFront-end & represent IOM, take lead to resolve issues/concerns in processes with the EMEA primes on regularlyPerformance monitoring, productivity improvement, tracking, issues identification and resolutionEnsuring that all AVAYA rights and obligations resulting from SAP transactions are protected and fulfilled also on the compliance with applicable AVAYA Networks Policies, Procedures and Directives.Maintaining a high score of C-SAT (Customer Satisfaction) and CA (Cost Avoidance)/CR (Cost Reduction) ratiosRunning overall performance reports and sending to higher levels & customers in MS-Excel

Gurgaon, India

Representing Order Fulfilment in Transition of Supply chain from NA Flex to Ireland Monks town through Project Odyssey. This was one of the biggest steps for Nortel to exit Flex.DOA (Dead on Arrival) process TransitionLeading the transition of DOA process of Asia from North America to Asia in order to set the warranty with different vendors to support on time DOAs.

Gurgaon, India

Support OEM PO creation and tracking for Nortel contracts (including requests for creation of part and customer ID in system)Releasing of PO to respective PST Prime after capturing of all commercial inputs. The projects include; BSNL, BTVL, Reliance, GSMRCreation of new Common Product Code as per pre-described sub family for OEM products and services in partSMart after validation of requestInitiation and registration for supplier ID for new OEM vendors in partSMart and SAPResponsible for initiation of Material Master Record linkage between CPC with respective supplier IDGeneration of Info Records in SAP database in Co-ordination with Procurement teamUpdation of data on Common Drive from time-to-time in respect of distributed pos, product code, supplier ID, contracts, etc.Generation of reports (like PR pending, PO pending etc) and circulating to all concernedGeneration of PR well in advance, so that Project requirements comply with Customer requirement keeping along with a close control on Inventory Delivery status update with productions unit vendors and ensure timely delivery dates to local partner / customer

Certification, Operation Management

Bachelor Of Commerce (B.Com.), Commerce

10+2, Commerce