Sanjeev Kumar

Sanjeev Kumar Email and Phone Number

Manager - Customer Service EMEA & IT Projects @ Gulf Oil Middle East Ltd.
jebel ali, dubai, united arab emirates
Sanjeev Kumar's Location
Dubai, United Arab Emirates, United Arab Emirates
About Sanjeev Kumar

Total of 18 years of experience in the Oil and Gas Downstream sector with vast exposure in Customer service, Supply Chain Management / ERP Project Management 3 SAP Rollout form detail design to post go-live support, with the implementation of multiple evolutions catering to business needs, Finance – Credit management for the industrial and retail sector.

Sanjeev Kumar's Current Company Details
Gulf Oil Middle East Ltd.

Gulf Oil Middle East Ltd.

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Manager - Customer Service EMEA & IT Projects
jebel ali, dubai, united arab emirates
Employees:
74
Sanjeev Kumar Work Experience Details
  • Gulf Oil Middle East Ltd.
    Manager - Customer Service Emea & It Projects
    Gulf Oil Middle East Ltd. Mar 2023 - Present
    Dubai, United Arab Emirates
  • Finy Technology
    Co-Founder
    Finy Technology Jan 2021 - Apr 2023
    Bengaluru, Karnataka, India
    ROLLED OUT ALPR ( AUTOMATIC NUMBER PLATE RECOGNITION ) digital mobile application for the Banglore Traffic Department, a digital support enhancing the traffic fine, and record management- integrated the application to the central ERP with secured API. With the accuracy of 94% of clicked images read and processed SAP Template Light consultant – Part of the Core Implementation Team in Dubai. Implemented various Projects on CRM/ E ordering, Plant Maintenance, and Quality systems.Currently working on a project to integrate ALPR on various security features related to Appartments, vehicle parking management systems
  • Totalenergies
    Consultant Sap Projects/ Erp Functional Support
    Totalenergies Nov 2019 - Jan 2021
    Bengaluru, Karnataka, India
    • SPCO (single point of contact) for SAP support. • SAP Daily Troubleshoot for SD PP MM/FI-CO.• Manage the digital implementation for all the companies on the perimeter• Prepare and manage the deployment of the Branch digital tools in the companies, in line with the business strategy• Technical queries managed with third-party support(Accenture and Cap Gemini). • 2 Projects executed start to end Executed for the Affiliate on stock aging.• Functional Support for SD/MM/PP/FI.• Monitor new evolution, Access needs, and best practices • Constantly survey the organization for the opportunity to deploy digital leverage for business performance improvement
  • Totalenergies
    Credit Manager/ Sap Project Manager
    Totalenergies Aug 2015 - Nov 2019
    Dubai, United Arab Emirates
    • Manage and motivate the Credit Control Team of 6 • Ensure Accounts Receivable collection to the high standard • Control the customer’s balances and dues to align with the company policy.• Responsible for rating accounts receivable and reporting the doubtful debt reports.• Monthly reporting (KPI reports, statement of account, aging analysis reports, etc).• Monthly sales meeting with the salesman & line managers.• Control the policy process for customer account creation, credit stop releasing, and credit extension.• Implement a Credit Risk policy for industrial and commercial customers, Analyse the credit risk rating of customers provided by an external credit bureau. • Project Manager for SAP and CRM activates. • SAP and CRM (salsa and E lube) Web Activities • 4 Projects start to end Executed for the Affiliate.• Functional Support for SD/MM/PP/FI module for SAP.• Propose new evolutions in the business, Qualification, Quote, Validation, WIP, Acceptance, Transport to production server within SLA• Key User and End-user training, Users books, and Flow process validation.
  • Totalenergies
    Customer Service Manager
    Totalenergies Sep 2010 - Jun 2015
    Dubai, United Arab Emirates
    • Leading a Team of 8 Customer Service Executives• Motivate the team to have a healthy contest to encourage best practices• Organize the Affiliate convention with the VP of sales /MD and delegates from 12 countries.• Translation of sales orders of the distributors to production estimates• In charge of Affiliate business (in terms of orders /supply, billing, receivables)• Manage export documentation by Land, Sea & Air shipments with the help of CSE. • Independently rolled out Projects – 6 months/assignment (E LUBE, Doc Online, SALSA).• Propose new evolutions in the business, Qualification, Quote, Validation, WIP, Acceptance, and Transport to Production server within SLA.• Functional Support for SD/MM/PP module for SAP R/3.• Key User and End-user training, Users books, and Flow process validation
  • Totalenergies
    Sales Coordinator
    Totalenergies Jan 2002 - 2010
    Dubai, United Arab Emirates
  • Whirlpoo Of India Limited.
    Deputy Manager Operations
    Whirlpoo Of India Limited. 2000 - 2002
    Bengaluru, Karnataka, India
  • Indus League Clothing Ltd
    Supply Chain Executive
    Indus League Clothing Ltd Aug 1999 - Aug 2000
    Bengaluru, Karnataka, India

Sanjeev Kumar Education Details

Frequently Asked Questions about Sanjeev Kumar

What company does Sanjeev Kumar work for?

Sanjeev Kumar works for Gulf Oil Middle East Ltd.

What is Sanjeev Kumar's role at the current company?

Sanjeev Kumar's current role is Manager - Customer Service EMEA & IT Projects.

What schools did Sanjeev Kumar attend?

Sanjeev Kumar attended Bangalore University.

Who are Sanjeev Kumar's colleagues?

Sanjeev Kumar's colleagues are Prajwal Subedi, Farah Azzam, Muhammad Azeem Afzal, Usman Shafiq, Rajesh V, Merlyn Lavina Rodrigues, Seewan Azeez.

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