Sanjeev Kumar Email & Phone Number

With more than 20 years of experience in the Hospitality industry, specializing in luxury hotels, I am confident in my ability to drive growth and success in a dynamic and challenging work environment.Throughout my career, I have successfully managed business operations in multi-site hotels and resorts, developing and executing growth strategies to achieve profitability. My expertise lies in operations, service standardization, training, general administration, and customer relations. As a General Manager, I have maintained the structure, equipment, and operations of the entire Engineering Department. I am results-oriented, possess exceptional verbal communication skills, and have a track record of exceeding guest satisfaction benchmarks.I have a strong understanding of customer relationship management and have effectively managed teams to improve operational efficiency and meet service deliverables. I am skilled in setting up Standard Operating Procedures, operational and business policies, motivational schemes, and guest service standards. Additionally, I have spearheaded hotel projects, including renovation programs and retrofits, and have been a key member of pre-opening hotels and resorts.

Listed skills include Resorts, Hotels, Guest Satisfaction, Hotel Management, and 28 others.