Company: Doka Muscat SPC, Muscat, Sultanate of OmanOver the course of my 10-year career in sales, I advanced from Technical Sales Engineer to Sales Manager, I have proven my abilities in the areas of sales excellence, customer service, communication, and relationship building in order to gain new clients and manage current accounts and foster profitable growth, customer satisfaction, and brand loyalty. Established and implemented solution-based advertising strategies that control account growth within the organisation and discover different business prospects.Position: Sales Manager (January 2022 - Present)Position: Technical Sales Engineer (September 2012 – December 2021)• Expended 1.5 years completing a comprehensive in-house sales training programme that entailed Discovery, Proposal, FAB Features, Advantages & Benefits, Value Proposition, and Negotiation.• Formulated and implemented relationship-building strategies to maximize the chances of profitably acquiring strategically significant new business.• Contributed to the development of a targeted value proposition for different corporate user segments and client support to ensure a seamless experience; enhanced recurring business from existing clients• Achieved/exceeded annual sales targets by average of 20-30% and gross profit by 20-30% by identifying, prospecting and qualifying new customers and selling through strategic partners in a geographic territory of Sultanate of Oman• Exceeded sales targets and provided accurate, timely predictions that were in accordance with the designated sales quotas.

Position: Assistant Sales Manager (March 2008 – August 2012)• Earned recognition for resolving long-standing, critical, and outstanding issues with customers.• Played a pivotal role to map new markets for Oil & Gas industries.

Responsibilities:Expanded the business in Russia & CIS countries by introducing products and appointing new Dealers & Distributors in that region.Formulated and implemented strategic marketing plans for acquiring new customers.Co-ordinated with the Production Department for timely delivery of the goods to clients.Planned the pipe rolling to production till timely dispatch to client. Delivered product training to Sales Personnel and mentored them in making Bill of Quantity (BOQ) & erection of scaffoldings.Visited the clients for technical discussion; resolved customer complaints and made arrangements for In-House Inspection and Load Testing.

• Managed sales of industrial products of Hydraulic System like Jack, Cylinders, Press, Pullers, Material Handling and Lifting Devices for Aircraft and Railways