An enthusiastic, highly organized, and self-motivated individual, who has 4 years of experience including 2.6 years of experience as a ServiceNow Developer and Administrator. A passionate, articulate, goal-oriented, and dynamic professional with successful background in Technical documentation, Software validation, Software release and experienced Software developer in ServiceNow. Excellent verbal and written communication skills – able to present information, status and issues in clear and concise manner with the goal of driving to a decision. Attention to detail and complex problem solving abilities from operational to technical perspective. Ability to work independently and as part of a group. Aptitude for learning and rapidly mastering new applications and technology. Excellent analytics skills with proficiency in debugging and problem solving. Creating transform maps and import sets for uploading bulk data through sheets