Sanjeev Kumar Singh Email & Phone Number

17+ Yrs. of Telco Domain experience in Telco best of suite-based solution delivery & Oracle RODOD solution in Telecom, BSS solution, design and Implementation, Managed customer-facing roles of Technology Architect, BSS Solution Architect, Telecom Consultant, Lead Business Analyst An experienced professional with 16+ years of diverse expertise in managing projects encompassing onsite & offsite planning, requirement analysis, design & development, testing, deployments & implementation for large transformational & greenfield projects.Comprehensive experience in technical solution architecture and conceptualization for enterprise systems/application development with alignment to business/information systems delivering technology-driven IT solutions.Comprehensive experience & Insightful knowledge of Business process, conducting requirement gathering workshops, business user Interviews, requirement documentation, Process Design and conference room piloting, business process (concept to cash) reengineering, design construction and managing deliveryComprehensive experience & Insightful knowledge of conducting design sessions, workshops with multi vendors, Design strategy, Technical design, HLD and LLD documentation, design construction and managing deliveryComprehensive experience in Program and People Management activities viz. Project Planning, Resource Allocation/Scheduling, Proactive Risk Identification / Management, Status Tracking/Reporting and Effective Team Utilization, Cost control and budget management by maintaining appropriate team pyramidPossess broad and in-depth experience in multiple implementations spanning from SOW stage to Delivery to Postproduction SupportDeep understanding of core Business Processes including Sales, Marketing & Service, Telecom, Loyalty, Customer Service, Call Center & Order ManagementMulti- domain Expert with over 16 years of demonstrated ability to understand Business Pain Points and provide cost Effective & Strategic long-term solution Well versed on User Experience (UX) domain with successful implementation of ecommerce-based applications, defining requirements for Mobile apps and online websitesRigorous hands on experience on large IT Transformation & Turnkey Programs involving Business Process Reengineering, Multi Application Integrations,Strong exposure to multiple SDLC model including the Waterfall, Iterative and Agile delivery modelsAn effective leader with distinguished abilities in recruiting, training & motivating teams to maintain deliverables.

Listed skills include Siebel, Scripting, Product Management, Order Management, and 5 others.

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  Institute Of Management Technology, Ghaziabad

  Information Technology