A generalist, by default. I truly believe in the generalist vision and I'm working on building a wide array of skills in the first 10 years of my career. I started my career in customer support, then transitioned into sales, then moved into marketing and now a product manager. I started selling when I was in support, started speaking at conferences when I was in sales and started building products when I was in marketing. The transition was natural.I've also worked with Make a Difference for over 3 years and gained experience on leadership, team management and training. I'm currently on a path to build ITSM expertise for me to be able to consult better.I want to change the way technology is being supported right now and I believe that I will one day make a team of Customer Experience Engineers whose prime focus would actually be to focus on great customer experience rather than their individual role(Sales, Pre Sales, Support, Marketing or Success).
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MarketingStitchflowChennai, Tn, In
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India Operations & Marketing LeadStitchflow Sep 2024 - PresentBuilding a marketing engine
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Co-Founder & Chief Meme OfficerSupermeme.Ai Jan 2022 - PresentSupermeme.ai is an AI meme generator that can turn text into memes. Our mission at Supermeme.ai is to enable marketing teams to use humour in their marketing. Bootstrapped to $40k ARR & 200,000 signupsProduct Hunt - #1 Product of the DayNominated for Golden Kitty 2023 in the "Bootstrapped & Crowdfunded Category" -
Saas Content Marketing & Humor ConsultantMultiple Companies Jan 2023 - Aug 2024I currently help SaaS companies infuse humour in their marketing. Contact: me@sanjeevnc.comHere are some areas where I can help:- Create memes and TIkTok videos for marketing your SaaS product- Create long form SEO focused content (blog posts, white papers)
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Actor & Script Consultant (Vera Mari Office)Aha May 2023 - Nov 2023Acted in a role, helped with script writing Trailer - https://www.youtube.com/watch?v=_eWr9J26w04OTT - https://www.aha.video/webseries/vera-maari-officehttps://www.imdb.com/name/nm15134041/?ref_=tt_cl_t_9 -
Product ManagerSuperops.Ai Sep 2020 - Nov 2022Claymont, Delaware, Us- Early team member- Validated the product idea by engaging with beta users and early believers- Helped set up tools and systems in the Product & Engineering function- Helped organise and represent SuperOps.ai at multiple MSP events in the US - Works on strategic technology partnerships to orchestrate and deliver solutions to MSPs -
Manager - Product Marketing, FreshserviceFreshworks Jan 2019 - Apr 2020San Mateo, California, Us- Built and scaled the team from 3 members to 10 members- Set systems in place for seamless integration between Product Management and Product Marketing- Planned and executed the ITSM track for our Refresh user conference -
Product EvangelistFreshworks Mar 2018 - Jan 2019San Mateo, California, Us- Presented at 15+ ITSM conferences globally - Was recognized in top ITSM people to follow on Twitter by SysAid and ITSM.tools- Recognized the Best New Speaker at Service Management Conference, Australia- A "Highly Commended" finalist for Young ITSM Professional of the year at ITSMF UK
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Implementation SpecialistFreshworks Feb 2017 - Mar 2018San Mateo, California, Us- Consulted on ITSM best practices and led implementation efforts for Freshservice- Won SDIs "Best ITSM tool implementation of the year" twice
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Sales EngineerFreshworks Aug 2015 - Feb 2017San Mateo, California, Us- Worked with IT Service desk teams in Australia to deliver demos and suggest best practices- Consult on industry best practices in implementing Freshservice- Developed custom code snippets to meet requirements
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Design StrategistMake A Difference Mar 2015 - Nov 2015Bangalore, Karnataka, In-Identifying the pain points of the EdSupport program and coming up with strategies to tackle them-Part of the team which designs innovative and engaging training content for 2000+ Volunteers across India -
Regional Strategist - Ed SupportMake A Difference Apr 2014 - Mar 2015Bangalore, Karnataka, In-Identifying and trouble shooting Program & Region specific problems-Work with EdSupport Fellows of the cities to understand the city and help them implement the program efficiently-Conduct Reviews and help Fellows set their milestones for the quarter.
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Center HeadMake A Difference Sep 2012 - Apr 2014Bangalore, Karnataka, InResponsible for volunteer bonding and volunteer moraleEnsuring smooth operational functionality on ground
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Level 2 Support LeadCapgemini Nov 2013 - Aug 2015Paris, France, Fr- Team Lead - Communicating issues and job failures with RCA- Incident data analysis and report presentation- Induction and training new resources- Ensuring high team morale- Identifying potential automation areas and implementing them as a part of continuous improvement -
Freelance Content WriterFreelance Dec 2011 - Jun 2013Developing various content for websites
Sanjeev Nc Education Details
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Jerusalem College Of Engineering - IndiaInformation Technology -
AltmbaSeth Godin'S Akimbo Workshops
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Mctm
Frequently Asked Questions about Sanjeev Nc
What company does Sanjeev Nc work for?
Sanjeev Nc works for Stitchflow
What is Sanjeev Nc's role at the current company?
Sanjeev Nc's current role is Marketing.
What schools did Sanjeev Nc attend?
Sanjeev Nc attended Jerusalem College Of Engineering - India, Altmba, Mctm.
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