Sanjeev Sehgal Email and Phone Number
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• Customer-focused Desktop Support with over 10 years of relevant experience with a broad spectrum of computer operating systems applications and hardware • Seasoned IT professional with a vast range of experience in project deployment, systems integration and administration, configuration and management.• Extensive experience monitoring, tracking, and evaluating global IT infrastructure incidents.• Great communication and relationship-building skills, work ethic and the ability to work well in a team environment.• Exceptional troubleshooting and IT management skills with a strong proven record.• An able communicator and an effective listener.
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Support AnalystCanadian College Of Naturopathic MedicineBrampton, On, Ca -
Support AnalystCanadian College Of Naturopathic Medicine Apr 2018 - PresentToronto, Canada Area• Supporting MS Exchange Server, MS Server 2010, 2012, 2016, 2019, Active Directory, Azure AD, NAS, Veeam Backup & Replication, Pager System, Telecommunication System, Windows 11, MS Office 2016, Office 365, Meraki MX - Switching, AWS, Print Services etc.• Rolling out new desktop and upgrading existing to Windows 11.• Supporting users over phone, emails and walk-ins.• Documenting user issues and inventory management.• Making purchase for IT Supplies. -
Technical Operations AnalystChase Dec 2015 - Apr 2018Scarborough, OntarioLead the enterprise OS upgrade roll out for more than 1000 users. Diagnosed, troubleshot and resolved Microsoft Windows hardware and software problems. Developed, prepared tested hard drive images and is supporting users in virtual desktop environment. Documented and effectively communicated job processes, procedures and techniques. Provided day-to-day technical support to employees for network infrastructure and internal desktop systems software and hardware. Tracked and maintained Workstation and Laptop inventories. Performed Administration for Active Directory and various other applications. Resolved various types of Incident tickets for devices, computers, printers and software issues. -
ConsultantChase Aug 2014 - Nov 2015Scarborough, Ontario Lead the enterprise OS upgrade roll out for more than 1000 users. Diagnosed, troubleshot and resolved Microsoft Windows hardware and software problems. Developed, prepared tested hard drive images and is supporting users in virtual desktop environment. Documented and effectively communicated job processes, procedures and techniques. Provided day-to-day technical support to employees for network infrastructure and internal desktop systems software and hardware. Tracked and maintained Workstation and Laptop inventories. Performed Administration for Active Directory and various other applications. Resolved various types of Incident tickets for devices, computers, printers and software issues. -
Sr. Technical Support AnalystBell Jan 2008 - Nov 2013Mississauga, On Provided Tier 2 technical support to escalated issues generated by the front end Tier 1 team on data devices, PDA’s, Smart phones and blackberry Provided enterprise support to advanced data device users on exchange server setup, data management and smart phones configurations Performed advanced troubleshooting on the data devices to re-simulate the problem issue and diagnose the root cause of failure Consulted the technology and knowledge data base at Bell Mobility and third party Vendors support to find the best possible resolution in time efficient manner Worked in close co-ordination with Quality Assurance team by contributing towards Bell Mobility knowledge database and leveraging escalation policies for Tier I team -
Technical Support SpecialistApple Sep 2007 - Jan 2008Toronto, Canada Area Provided business systems, network and internet support to system users in response to identified difficulties in timely manner Collected, organized and maintained problems and solutions log for use by other technical support analysts and systems operations team Communicated electronically and in person with the end users experiencing difficulties to determine and resolve the problem issues Provided advice and training to users in response to identified difficulties -
Systems AnalystNet Convergence, New Delhi Jan 2001 - Jun 2006New Delhi Area, India Consulted with the cliental to ascertain the applications high level requirements, desired feature set, performance specifications and operational constraints Prepared the application architecture, software level requirements, modular. Consulted and prepared the tentative project lifecycle, timelines, delivery and test plan Created and optimized contents for the web site using a variety of tools. Conducted tests and perform security and quality control analysis
Sanjeev Sehgal Skills
Sanjeev Sehgal Education Details
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Computer Science
Frequently Asked Questions about Sanjeev Sehgal
What company does Sanjeev Sehgal work for?
Sanjeev Sehgal works for Canadian College Of Naturopathic Medicine
What is Sanjeev Sehgal's role at the current company?
Sanjeev Sehgal's current role is Support Analyst.
What is Sanjeev Sehgal's email address?
Sanjeev Sehgal's email address is ss****@****cnm.edu
What is Sanjeev Sehgal's direct phone number?
Sanjeev Sehgal's direct phone number is (818) 688*****
What schools did Sanjeev Sehgal attend?
Sanjeev Sehgal attended Indira Gandhi National Open University.
What skills is Sanjeev Sehgal known for?
Sanjeev Sehgal has skills like Windows 7, Active Directory, Vdi, System Center Configuration Manager, Networking, Microsoft Exchange, Internet Protocol Suite, Dns, Dhcp, Esxi, Troubleshooting, Symantec Endpoint Protection.
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1gmail.com
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1spanltd.com
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Sanjeev Sehgal
Markham, On
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