Sanjeev Kumar Email & Phone Number

On-board Hotels & get them associated with OYOCross-functional approach through coordination with multiple teams in inter and Intra geographiesIncreasing the Supply side of OYO.Creating a balance in inventory growth and demand to ensure optimization.Proposes potential business deals by contacting potential partners, discovering and exploring opportunities.

India

Gurugram, Haryana, India

Taking care of all NDNC related activities (Voice & Email).Handling escalations received from TRAI, customers, support teams, other operators regarding DND related issues.Ensure timely closer of the DND complaints registered by the customers and report the same to TRAI.Maintaining all the NDNC related MIS and sharing the same with circle's team/account managers.Validate the justification provided by the telemarketers against the reported DND violation.Coordinate with other service providers and ensure the appropriate action taken on the reported DND complaints.

Managing day to day operations of Bankruptcy and Foreclosure process.Effective Team Utilization.Review key service deliverables like Productivity, Turnaround Time and Accuracy.Responsible for revenue optimization & cost curtailment.Effective coaching and counseling to the team members.Identify training requirement of the team members.Career progression for the top performers.Coordinate with various department like Infra/HR for resolving team issues or concerns.Marking attendance of team members and conducting performance appraisals and probation confirmations on a timely basis.Responsible for Service delivery and ensuring client SLA’s are met.

Bachelor'S Degree, Bachelor Of Computer Application

Hsc