Sanjeev Jathar Email & Phone Number

Mumbai, Mh, In

Mumbai, Maharashtra, India

- Lead a team to drive successful implementation and adoption of Gupshup's Conversational AI Platform.- Onboard & Enable Consulting and Implementation Partners to enhance professional service delivery capabilities. - Co-own Company Business Metrics such as Time To Value, Product Adoption, and Net Retention Rate.

Mumbai, Maharashtra, India

- Led a team of Technical Specialists in Architecture, Solution Development, Implementation & Support for Onboarding & provide Technical Account Management to customers at CleverTap.- Collaborated with Product, Sales, and Customer Success teams to achieve tangible results, including reduction in Time to Value (TTV) and increase in Product Adoption.- Contributed to up-selling and cross-selling efforts, resulting in a measurable increase in Revenue and Customer Satisfaction.

Mumbai Area, India

Achieved consistent top performer status across Revenue & Non-Revenue KRAs, delivering exceptional results for Oracle India Applications LoB over 15 years.During this period, I led multiple successful Transformational Consulting Engagements from Concept to Implementation, driving Value Realization for Customers spanning Industry Segments, Business Lines & Size.In my last role, as the Field Solution Engineering/ Consulting Leader for Oracle's CX LoB & part of the Country Leadership Team:-Co-owned Business & Revenue Growth with the Sales Leadership.- Provided key Industry, Functional & Technology PoV, Competitive Intelligence to help define & execute GTM & Account Strategy, Planning & Execution.- Built, mentored & managed a high-performing team of Product Solution Engineers, Industry Solution Specialists and Cloud Architects.-Guided customers through their Customer ExperienceTransformation Journey, establishing trust as a "Trusted Adviser" to Customer CXOs and other stakeholders.-Provided expert Pre-sales and Post-sales Consulting, Advisory, Implementation and Support to customers, contributing to increased customer satisfaction and retention.-Collaborated with Consulting & Implementation Partners to enhance their capacity and capability, ensuring seamless project delivery.-Supported CSMs in QBRs, Value Assessment Workshops, Renewals, Upsell, and Cross Sell, driving incremental revenue growth and customer loyalty.- Assisted with day to day Sales Execution & Enablement.Other roles performed during my tenure Oracle are as follows:- Director - Business Solutions Leader - All Apps (Global Key Accounts )- Director - Business Solutions Consulting - All Apps (Global Key Accounts)- Director - Application Solutions Consulting -All Apps (Select Strategic Accounts)- Director - Application Solutions Architecture - All Apps- Principal Solutions Consultant - CRM Industry Lead- Senior Product Solutions Consultant - CRM

Mumbai Area, India

-Managed a team of techno-functional consultants to execute and maintain a complex PeopleSoft CRM and Master Data Management Implementation for a Large Global Airline.-Mentored the team to ensure efficient performance and delivery of the project- Oversaw pre-sales consulting for onshore and offshore delivery for enterprise application implementation, integration, and custom solution development projects within the Enterprise Solutions Business Unit.

Hyderabad Area, India

- Established and led the India CoE as a founding team member, focusing on CoE set-up, process definition, governance mechanisms, staffing, and training.- Managed offshore delivery for BPM, Application Development, and Integration Projects using CordysESB & BPM Suite, which is now a part of the OpenText suite of products & solutions.-Oversaw product management and functional consulting for the development of SOA enabled Composite Applications based on Baan ERP, Microsoft Navision & Axapta, enhancing legacy ERP enterprise systems' web capabilities.-Spearheaded project management and functional consulting for the global Peoplesoft CRM implementation and roll-out for Vanenburg Group Companies.- Contributed to establishing a Cyber Consulting Framework for Vanenburg Group, leveraging innovative technology such as Webex integrated with Peoplesoft CRM & Cordys ESB & BPM SuiteEarlier as a part of the founding team of the India Offshore Development Center for the Construction Solutions Division of Vanenburg Group:-Directed product management, functional consulting, and development for extended ERP products tailored for the Engineering & Construction Industry.- Successfully transitioned product development, engineering techno-functional knowledge, and processes from the HQ in The Netherlands to the India Development Center in Hyderabad.

-Planned construction methodology design, estimation, and bid management for EPC, Infrastructure, and Heavy Engineering projects including ports and marine structures, bridges, roads, tunnels, special foundations, and onshore/offshore pipelines.-Executed onsite construction of various projects together with company personnel and sub-contractors.

Advanced from Trainee Site Supervisor to Techno-Commercial function in Contracts Management, Estimation Tenders for Residential, Commercial, and Industrial buildings, Reporting to the Head of Projects and Contracts.

Diploma In Business Administration, Business Management

Bachelor Of Engineering, Construction Engineering

Hsc, Science

Ssc, High School