Sanjeev Kohli Email & Phone Number

I am an accomplished leader with a strong background in managing global IT services and leading strategic service implementations. My career is driven by a passion for delivering impactful technical guidance and executing complex service implementations, standards, policies, and processes that significantly enhance organizational capabilities.My strategic approach focuses on consolidating operations, which leads to substantial reductions in operational costs and improvements in service efficiency. By leading cross-functional teams, I aim to boost performance and ensure compliance across all IT functions.I am dedicated to mentoring teams across various regions and countries, fostering a culture of technical excellence and innovation. My leadership style encourages the development of strong collaborative relationships with stakeholders, partners, and suppliers, ensuring that IT strategies align effectively with broader business objectives.I am committed to maintaining the highest standards of service and compliance while navigating the complexities of the IT landscape with agility and effectiveness. Let's connect and explore how we can drive technological transformations and achieve business excellence together!

Listed skills include Vendor Management, It Service Management, It Management, It Strategy, and 3 others.

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  Senior Manager Infrastructure - Desktop And Collaboration, Dhl Express Global Business It

  Dhl Express

  Jun 2021 - Present - Bonn, North Rhine-Westphalia, Germany

  Leading a suite of 20 global IT services, I focus on supporting operations and sustainable growth across DHL. I spearheaded the Flex Workspace initiative, which has significantly enhanced workspace booking capabilities for over 6K global users. I also oversee a robust Global IT Asset Management framework, managing more than 500K DHL-owned and leased devices, and maintain a comprehensive End User Services dashboard in PowerBI to track the global desktop hardware lifecycle and performance metrics. My role involves ensuring the consistent delivery of software and patch updates to maintain system integrity and user satisfaction, alongside conducting strategic quarterly meetings with PC hardware vendors to stay ahead of technology curves.• Managed a €40M annual IT infrastructure budget, prioritising investments that enhance strategic initiatives and drive significant ROI.• Drove a 70% transition of local solutions to a centralised Global Content Management System, standardising practices across the organisation.• Saved €250K by optimising global Office 365 user accounts, directly impacting operational efficiency.• Achieved a 100% cost reduction by decommissioning the Zoom service within the targeted timeline.• Upheld a 99.99% uptime for critical services through meticulous regular reviews, ensuring seamless operations.• Enhanced IT compliance from 60% to 100% by implementing stringent global policies.• Deployed 2.5K Chrome OS PCs within a year, markedly improving web-based access and user experience.• Secured 100% stakeholder approval on Service Design and SLAs, showcasing my commitment to excellence in service management and stakeholder engagement.