Sanjeev R. Email & Phone Number

👋 Hello! I'm Sanjeev Ranadey, a IT engineer with a passion strong passion for navigating the ever-evolving landscape of technology. I've honed my skills in Microsoft Entra & Microsoft 365 platforms, and my future goal is to transition into a cloud engineer/infrastructure engineer role to design solutions using Microsoft 365 services and Azure. My fascination with cloud technologies is fueled by the belief that they not only revolutionize IT infrastructure but also empower businesses to innovate and scale efficiently.🚀 Additionally I thrive in roles that involve providing great customer support, where I can help customers to become more productive and collaborative than before while ensuring a secure work environment for them. Whether it's troubleshooting or ensuring robust security measures, I am always eager to take on new challenges and contribute to the success of my customers.⚒️Beyond the technical realm, I'm a firm believer in the collaborative and knowledge-sharing culture of the tech community. I'm always open to connecting with fellow enthusiasts, industry experts, and those passionate about the limitless possibilities of cloud computing.🎓My qualifications include a Post Graduate Diploma in Information Technology (Level 8) from Wellington Institute of Technology, and I hold many IT certifications including some in the Microsoft cloud environment such as:Microsoft Endpoint Administration (MD-102)Microsoft 365 Fundamentals (MS-900) Azure Fundamentals (AZ-900).

Listed skills include Training, Customer Service, Teamwork, Outstanding Customer Service, and 76 others.

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  Ict End User Support Analyst

  Fusion5

  Aug 2024 - Present - Wellington, New Zealand

  Responsible for managing and supporting internal ICT infrastructure, including Microsoft Azure, Microsoft 365, and Intune enviroment for a large organization (Appx. 1000 users)Management, configuration and troubleshooting with Windows and Mac OS systems, with a strong focus on endpoint management using Microsoft Endpoint Manager.Deploying devices using Windows Autopilot for SOE, managing identity and access using Active Directory and Microsoft Entra ID. Proficiently providing support in managing Azure Virtual Desktops (AVDs) ensuring secure, scalable, and efficient virtual desktop environments.Providing comprehensive support for Microsoft Teams, ensuring seamless communication, collaboration, and issue resolution within the orgqnaization. Supporting and managing SharePoint environments, optimizing collaboration, document management, and workflow efficiency.Automating routine tasks using PowerShell scripting, ensuring system compliance, and maintaining high standards in fast-paced environments. Providing exceptional on-site customer-facing technical support to users across New Zealand and Australia.

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  Weltec

  Grade A