Administrator L2
Current
Aug 2022 - Present
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Sanjeev Kumar Pal Email & Phone Number
Administrator L2
at
Wipro
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 100%
Current company
Role
Administrator L2
Location
Gurgaon, Haryana, India
Company size
Who is Sanjeev Kumar Pal? Overview
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Quick answer
Sanjeev Kumar Pal is listed as Administrator L2 at Wipro, a with 187350 employees, based in Gurgaon, Haryana, India. AeroLeads shows a matched LinkedIn profile for Sanjeev Kumar Pal.
Sanjeev Kumar Pal previously worked as Technical Associate at Genpact and Desktop Support Engineer at Cms It Services Pvt. Ltd.. Sanjeev Kumar Pal holds Bachelor Of Arts, English Language And Literature, General from Deen Dayal Upadhyay Gorakhpur University, Gorakhpur.
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Wipro
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Profile bio
About Sanjeev Kumar Pal
Self driven and result oriented having 6+ years of experience in diverse job profile like Desktop Support, Remote Support, Global IT chat support process providing quality professional to end users support related to Desktop and Laptop hardware support, Active Directory, Windows 10 OS troubleshooting, Office 365, Outlook configuration and troubleshooting, MS office 365, Wi-Fi & LAN issues, VPN client configuration and troubleshooting, Vendor coordination support for hardware warranty claim and part replacement.
Listed skills include Microsoft Office, Comptia Network+, Ccna, Microsoft Excel, and 7 others.
Current workplace
Sanjeev Kumar Pal's current company
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Wipro
4 roles
Sanjeev Kumar Pal work experience
A career timeline built from the work history available for this profile.
Technical Associate
Job Responsibilities :- * Working in 24*7 shift rotation and providing end user support via remote and using Service Now ITSM tool for ticket queue monitoring, logging, timely update and resolving incidents and service request within defined SLA. * Document and escalate ticket to concern team in respective support assignment group if required. * Follow up with user for ticket closure and pending tickets. * Installation, Configuration and troubleshooting of Windows 10 OS. * MS office 2016 and Office 365 application installation and troubleshooting. * Configuration and troubleshooting MS outlook, PST addition and creation. * Installation, configuration and troubleshooting of VPN client application (Cisco AnyConnect and Global Protect). * Perform 1st level OS and hardware troubleshooting over remote support. * Configuration of PC or laptop for new joiner as per IT policy. * Password reset and account unlock in Active Directory. * OKTA MFA setup, reset and provide OKTA exception for system enrollment. * Perform 1st level Microsoft Intune configuration and troubleshooting support. * Working on VMware Air Watch admin console to provide support related to device enrollment, application installation, uninstallation and software upgradation. * Working on Azure Active Directory to check user account details, security groups and Office 365 license assignment status. * Providing remote support to users through Zoom, MS teams and VMware workspace one assist tools.
Dec 2020 - Aug 2022
Desktop Support Engineer
Job Responsibilities :-* Provided support to over 700+ users via face-to-face and used Sapphire IMS ticketing tool for ticket queue monitoring, logging, timely update, and resolving incidents and service requests within defined SLA. * Installation, Configuration and troubleshooting of Windows 10 OS. * Windows 10 OS re-imaging through WDS and domain joining. * Configuration of PC or laptop for a new joiner as per IT policy. * Configuration and troubleshooting MS outlook, PST creation. * MS office 2016 and Office 365 application installation and troubleshooting. * Password reset and account unlock in Active Directory. * Perform 1st level Citrix VDI support. * Basic troubleshooting related to RJ-45 crimping, Wi-Fi, and LAN connectivity. * Troubleshooting of PC and laptop hardware issues and vendor coordination to claim warranty status and part replacement. * Configuration and troubleshooting of local and network printer issues. * Installation, configuration, and troubleshooting of VPN client application (Checkpoint endpoint security and Global Protect). * McAfee drive encryption installation and configuration. * Configuration and troubleshooting of video conferencing applications like Zoom and Microsoft teams.
Dec 2018 - Dec 2020
Desktop Support Engineer
Job Responsibilities:- * Windows OS 7/10 install, configure, upgrade and troubleshoot. * Local Printer installation, configuration, and troubleshooting. * MS Outlook 2010 configuration and troubleshooting. * Basic network issue related to Wi-Fi and LAN connectivity. * Configuration of PC or laptop for a new joiner.
Jun 2018 - Nov 2018
Team & coworkers
Colleagues at Wipro
Other employees you can reach at wipro.com. View company contacts for 187350 employees →
ST
Shiva T.
Colleague at WiproBengaluru, Karnataka, India
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SS
Sumathi.V Suma
Colleague at WiproDelhi, India
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MR
Mathangi Rayudu
Colleague at WiproBengaluru, Karnataka, India
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US
Umapathi S Gavirangaiah
Colleague at WiproDublin, Ohio, United States
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SB
Saurabh Bangari
Colleague at WiproWest Delhi, Delhi, India
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KB
Konish Bagchi
Colleague at WiproKolkata, West Bengal, India
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DK
Dhinesh Kumar
Colleague at WiproCoimbatore, Tamil Nadu, India
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DM
Dileep Manukonda
Colleague at WiproAndhra Pradesh, India
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MS
Muthyala Santosh
Colleague at WiproHyderabad, Telangana, India
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SG
Sirish Goud
Colleague at WiproHyderabad, Telangana, India
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Shiva T.
Colleague at WiproBengaluru, Karnataka, India
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SS
Sumathi.V Suma
Colleague at WiproDelhi, India
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MR
Mathangi Rayudu
Colleague at WiproBengaluru, Karnataka, India
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US
Umapathi S Gavirangaiah
Colleague at WiproDublin, Ohio, United States
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SB
Saurabh Bangari
Colleague at WiproWest Delhi, Delhi, India
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KB
Konish Bagchi
Colleague at WiproKolkata, West Bengal, India
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DK
Dhinesh Kumar
Colleague at WiproCoimbatore, Tamil Nadu, India
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DM
Dileep Manukonda
Colleague at WiproAndhra Pradesh, India
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MS
Muthyala Santosh
Colleague at WiproHyderabad, Telangana, India
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SG
Sirish Goud
Colleague at WiproHyderabad, Telangana, India
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3 education records
Sanjeev Kumar Pal education
Bachelor Of Arts, English Language And Literature, General
Pg Diploma, Information Technology
Computer Hardware & Networking
Iijt Academy
FAQ
Frequently asked questions about Sanjeev Kumar Pal
Quick answers generated from the profile data available on this page.
What company does Sanjeev Kumar Pal work for?
Sanjeev Kumar Pal works for Wipro.
What is Sanjeev Kumar Pal's role at Wipro?
Sanjeev Kumar Pal is listed as Administrator L2 at Wipro.
Where is Sanjeev Kumar Pal based?
Sanjeev Kumar Pal is based in Gurgaon, Haryana, India while working with Wipro.
What companies has Sanjeev Kumar Pal worked for?
Sanjeev Kumar Pal has worked for Wipro, Genpact, Cms It Services Pvt. Ltd., and Delta It Network Pvt Ltd.
Who are Sanjeev Kumar Pal's colleagues at Wipro?
Sanjeev Kumar Pal's colleagues at Wipro include Shiva T., Sumathi.V Suma, Mathangi Rayudu, Umapathi S Gavirangaiah, and Saurabh Bangari.
How can I contact Sanjeev Kumar Pal?
You can use AeroLeads to view verified contact signals for Sanjeev Kumar Pal at Wipro, including work email, phone, and LinkedIn data when available.
What schools did Sanjeev Kumar Pal attend?
Sanjeev Kumar Pal holds Bachelor Of Arts, English Language And Literature, General from Deen Dayal Upadhyay Gorakhpur University, Gorakhpur.
What skills is Sanjeev Kumar Pal known for?
Sanjeev Kumar Pal is listed with skills including Microsoft Office, Comptia Network+, Ccna, Microsoft Excel, Comptia A+, Web Surf, Typing, and Technical Support.
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