Sanjit Kumar Email and Phone Number
With over a decade of professional experience, I adeptly oversee workflows driven by a passion for continuous improvement of business processes. Cleverly provided training/onboarding of new team members, team management, task delegation and streamlined workflow management. Build SOPs and client management. For AI, integrate intelligent insights into the optimization of processes for sustainable excellence. Moreover, expertise in Jira, Salesforce, Google workspace, and more.
Tech Mahindra
View- Website:
- techmahindra.com
- Employees:
- 109765
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Lead Content WriterTech Mahindra Oct 2022 - PresentNoida, Uttar Pradesh, India• Engaged in a Google Project - LaMDA (Language Model for Dialogue Applications). Worked for multiple AIs such as BARD, MAGI, etc.• Monitoring the conversation between BARD and Users and analyze if it’s safe and appropriate as per Google'spolicies.• Developed a variety of content pieces that focused on AI advancements, use cases, and trends.• Collaborated with cross-functional teams to identify opportunities for AI integration and formulated strategies to drive operational efficiency.Assisted in data collection, cleansing, and transformation processes, ensuring high data quality for analyticalpurposes. -
Senior AnalystVaco Binary Semantics Llp Jul 2018 - Mar 2022Gurugram, Haryana, India• Engaged in a Google Project - Shopping Ads and Buy on Google, e-commerce platform.• Collaborating with the Product Managers, stakeholders and other cross functional teams to ensure the smooth functioning of the project and operational activities.• Conducting weekly meetings with the team and new hires about new updates, knowledge sharing, processimprovement and challenges.• Analyzing the root cause of the merchant's dissatisfaction so that we can work on it and improve ourperformances. Coordinate with onshore stakeholders to build SOPs to standardize the process and implement it atdifferent levels. -
Senior AnalystOzyda Inc. Feb 2014 - Jun 2018Delhi, India• Floor supervision to ensure operational excellence and excellent customer services.• Conducting weekly meetings with the team regarding Process improvement ideas, new updates.• Supervising employees and providing additional training and coaching as needed to ensure everyone isperforming their job properly.• Ensuring individuals and the team meet the SLAs (TAT, CSAT) and KPIs.• Monitor and provide feedback to managed staff to effect process improvement.
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Senior PractitionerIbm Jan 2012 - Jan 2014Gurugram, Haryana, India• SPOC for Scaled Abuse Team and responsible for shadowing/feedback to the newly trained admins.• Monitoring the content on YouTube as per the company’s policy.• Interaction with clients to plan work flow and discussions on team performance.• Remove spam from YouTube databases with the help of SQL and other various tools such as Jedi Grind.
Sanjit Kumar Education Details
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S P C JainBusiness Administration And Management, General
Frequently Asked Questions about Sanjit Kumar
What company does Sanjit Kumar work for?
Sanjit Kumar works for Tech Mahindra
What is Sanjit Kumar's role at the current company?
Sanjit Kumar's current role is Content Writer & Moderator || Centre of Excellence || Salesforce Expert || Jira Skilled || Team Handling || Expertise in AI.
What schools did Sanjit Kumar attend?
Sanjit Kumar attended S P C Jain.
Who are Sanjit Kumar's colleagues?
Sanjit Kumar's colleagues are Shristi Sinha, Sharad Machhaiya, Shivnath Avhad, Vikrant Thite, Alberto Castro, Anmol Pandit, Vrushali Gaikwad.
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SANJIT KUMAR
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Sanjit Kumar
Seasoned Leader Driving Global It Solutions In Insurance & Financial Services | 25+ Years Transforming Business Through Tech, Strategy, And InnovationIndore
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