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Sanjit Kumar is listed as Customer Success Manager | Driving Product Adoption & Customer Experience | Empowering Enterprises in AI-Driven Revenue Execution Platform at Acqueon, a company with 93 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a work email signal at acqueon.com and a matched LinkedIn profile for Sanjit Kumar.
Sanjit Kumar previously worked as Customer Success Manager at Acqueon and Customer Success Manager at Sprinklr. Sanjit Kumar holds Master'S Degree, Marketing/Marketing Management, General from Middlesex University.
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AeroLeads found 1 current-domain work email signal for Sanjit Kumar. Compare company email patterns before reaching out.
Seasoned Customer Success Manager with 13+ years of experience in Customer Success, Account Management, and Business Development, helping enterprises achieve their desired outcomes in the ever-evolving landscape of AI-driven customer engagement and digital experiences.With a track record of empowering Enterprise and mid-market customers across various industries, I have consistently driven product adoption, customer retention, and expansion through a deep understanding of customer needs and aligning them with business objectives. My expertise lies in crafting strategies that reduce churn, improve net retention, and deliver measurable results.In today's fast-paced market, where customer demands are constantly evolving, I focus on creating strong, trusted relationships while addressing critical pain points. Whether it’s optimizing workflows, advocating for customer requirements internally, or conducting value realization sessions, I ensure that customer success is aligned with both operational excellence and strategic growth.I excel in:- Customer Experience Management: Building seamless journeys that lead to high satisfaction and customer health.- Product Adoption: Driving product utilization to unlock the full potential of the solution.- Strategic Account Management: Managing multimillion-dollar portfolios with a laser focus on Gross and Net Revenue Retention.- Collaboration Across Teams: Liaising with cross-functional teams to meet key customer outcomes and decrease support tickets.- Digital Transformation: Helping organizations navigate the shift towards digital-first customer interactions.- Proactive Retention Strategies: Identifying at-risk accounts early and implementing strategies to mitigate risks.
Listed skills include Business Development, Lead Generation, Market Research, Customer Satisfaction, and 10 others.
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A career timeline built from the work history available for this profile.
Managing enterprise and mid-market accounts across the EMEA region in the CCaaS industry, with a focus on maintaining customer health, driving product adoption, and achieving key business outcomes.- Overseeing a portfolio of enterprise and mid-market customers, with a strong emphasis on Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) to.
Bengaluru Area, India
Roles and Responsibilities:Managed a portfolio of 22+ enterprise clients in the US, holding a $2.5 million ARR book of business, with a focus on improving customer digital experiences.- Consistently maintained a quarterly renewal rate of 90% and above, while driving measurable business value and ROI.- Achieved a 91% customer retention rate for Q2 FY21 and.
Bangalore
Roles and Responsibilities:Managed customer retention, business development, and the complete sales cycle for a portfolio of 35 clients in the hospitality industry across the APAC region.- Developed detailed account plans and performance forecasts to achieve a quarterly revenue target of $50K, consistently meeting or exceeding goals.- Led successful.
Bengaluru Area, India
Roles and Responsibilities:Focused on lead generation and business development for the Research & Media Services team, targeting markets in Europe and the USA.- Specialized in selling research and analytical services across diverse industries, including technology, consumer durables, and life sciences.- Managed multi-channel outreach, including database.
Bangalore
Role:Provided customer outreach and account management support for mortgaging services across North America.- Conducted proactive outreach to update customers on their mortgage status and pending payment actions.- Facilitated clear and effective communication to help customers understand their payment obligations and provided guidance on managing their.
Other employees you can reach at acqueon.com. View company contacts for 93 employees →
Sunil Ram
Colleague at Acqueon
Chennai, Tamil Nadu, India, India
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BS
Bharatha Shetty
Colleague at Acqueon
Bengaluru, Karnataka, India, India
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DK
Dhinesh Kumar Ramakrishnan
Colleague at Acqueon
Chennai, Tamil Nadu, India, India
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AE
Anojjasper E
Colleague at Acqueon
Bengaluru, Karnataka, India, India
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AA
Amalraj Antony
Colleague at Acqueon
Chennai, Tamil Nadu, India, India
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GV
Ganesh Vaidhyanathan
Colleague at Acqueon
Chennai, Tamil Nadu, India, India
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RK
Rakesh Kumar
Colleague at Acqueon
Bengaluru, Karnataka, India, India
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SR
Sharmila Raman
Colleague at Acqueon
Chennai, Tamil Nadu, India, India
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AR
Arunpandian Ramaraj
Colleague at Acqueon
Chennai, Tamil Nadu, India, India
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NK
Nandha Kumar Nagarathinam
Colleague at Acqueon
Chennai, Tamil Nadu, India, India
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Quick answers generated from the profile data available on this page.
Sanjit Kumar works for Acqueon.
Sanjit Kumar is listed as Customer Success Manager | Driving Product Adoption & Customer Experience | Empowering Enterprises in AI-Driven Revenue Execution Platform at Acqueon.
AeroLeads has found 1 work email signal at @acqueon.com for Sanjit Kumar at Acqueon.
Sanjit Kumar is based in Bengaluru, Karnataka, India while working with Acqueon.
Sanjit Kumar has worked for Acqueon, Sprinklr, Bhumido Technologies, Genpact, and Altisource.
Sanjit Kumar's colleagues at Acqueon include Sunil Ram, Bharatha Shetty, Dhinesh Kumar Ramakrishnan, Anojjasper E, and Amalraj Antony.
You can use AeroLeads to view verified contact signals for Sanjit Kumar at Acqueon, including work email, phone, and LinkedIn data when available.
Sanjit Kumar holds Master'S Degree, Marketing/Marketing Management, General from Middlesex University.
Sanjit Kumar is listed with skills including Business Development, Lead Generation, Market Research, Customer Satisfaction, Marketing Management, Strategic Planning, Media Relations, and Internal Communications.
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