SUMMARYAccomplished Business Development, Operations and Accounts Manager with 10+ years of experience offering expertise in implementation of Effective sales strategies.Proven track record of identifying and creating profitable business opportunities and cultivating strong partnerships.Demonstrated expertise in team leadership using IT infrastructure and cloud strategies in Health care, financial services, Media, Education, Legal Profession, and other diverse Sectors.SKILLS• Effective use of Salesforce Software (CRM).• Proven experience selling technology solutions into commercial businesses including Infrastructure and Cloud solutions, UC, CC, CCaaS, CPaaS, Saaas, Video, Networking, Services, and management applications.• Knowledge of effective use of Microsoft Office (Word, Excel, PowerPoints) and outlook• Payroll management and QuickBooks• Rapport and relationship building• Profit and revenue-generating strategies• Multidisciplinary team leadership • Sales territory growth• Lead generation• Cross-cultural sales background• Key accounts development• Effective Communication & Delegation• Adaptability & Determination• Community involvement
Freelance
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Executive Legal AssistantFreelance Jul 2024 - PresentToronto, Ontario, Canada
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Business Development, Operations, Projects And Accounts ManagerSambhav It Inc. May 2016 - Aug 2024Toronto, Ontario, CanadaGuided CEO & Founder in growing the business 35% (plus) year over years in bottom line revenue and 50% in 2020.Cultivated and strengthened relationships and acted as a liaison between Sales team and Solutions Architects, non technical clients, and C level execs in client companies.Directed day-to-day operations by spearheading implementation of short-term and long-term strategiesto achieve business plan and profitability goals. Supervised infrastructure project sites, Worked in collaboration with General Contractors, Framers Elecctrical companies, Plumbing contractors, HVAC contractors and Telecommunication providers like Bell, Roger and Telus.Helped clients in Minor Variation and Rezoning applications with city planning department.Managed HR, Payroll, and General team scheduling on project sites.Helped develop revenue strategy to focus greater on managed services clients which brings in recurring revenue to help stabilize day to day cash flow while also maintaining KPIs for project clients.Monitoring and reporting on KPIs of all staff in semi-annual performance reviews, and informed the CEO on operational efficiency of the company.Managed major Client AccountsRecruited, hired and trained crew members on application of projects, customer relations and customerservice.Aided senior leadership during executive decision-making process by generating weekly reports torecommend corrective actions and improvements.Determined business development opportunities and implemented effective strategy for client acquisition. Generated leads and capitalized on valuable business opportunities to bring in newcompany revenue and improve bottom line profit.Maintained meticulous client notes in Salesforce system.Elevated client retention rate through exemplary and consistent service. Developed and maintainedproductive relationships with product distributors. Leveraged cold calling, in-person visits and referralsto build leads.
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Business Development ManagerParvasi Media Group Jul 2021 - Nov 2021Vancouver, Ontario, CanadaContacted potential customers via telephone and email.Determined business development opportunities and implemented effective strategy for client acquisition.Communicated with other corporate departments to develop effective business strategies.Recommended product changes to enhance customer interest and maximize sales.Strategically developed relationships with local and provincial and federal politicians based in BC.Advised CEO and ownership on development of BC market -
Bussiness Development And Crtc Compliance ManagerSstv & Sursagar Radio Mar 2009 - May 2016Toronto, Ontario, CanadaDrafted and applied for CRTC Licenses for Radio frequencies and TV Broadcasting rightsCommunicated with CRTC legal counsel and participated in CRTC hearings. Advised Ownership, and CEO on legal, PR and Compliance matters Anchored Tv Programs, and Radio ProgramsIn sales ensured staff met KPIs, and did quarterly performance reviews and adjusted workforce and resources accordinglyEstablished working relationships with regulatory agencies.Adhered to deadlines in optimizing regulatory and operational performance. Assessed internal documentation and communications as well as public relations and advertising materials for compliance with company policies and legal requirements.Determined business development opportunities and implemented effective strategy for client acquisition.Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.Facilitated and managed business development plan based on market and industry research.Captured new market share by optimizing business strategies and launching products to diversify offerings.Established new customer accounts using negotiation and sales closing abilities. Oversaw staff by delegating work and reviewing individual performance.
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Case ManagerPadda Law Office Feb 2006 - Mar 2009Toronto, Ontario, CanadaGathered required immigration application documents and assisted with filing. Organized visa paperwork, asylum requests, translations and affidavits.Drafted and sent correspondence to clients and assisted clients with documentation acquisition and assembly and completion of forms.Reviewed client files regularly, consulted attorney and prepared regular status reports to clients and tracked multiple deadlines simultaneously for employer clients.Maintained up-to-date knowledge of immigration regulations and policies by attending workshops, seminars and other educational offerings.Translated documents into Punjabi language for client and interpreted verbal communications to enable client to understand immigration process.Obtained and reviewed client documentation and analyzed and summarized data.Oversaw and monitored status of cases through computerized case management and billing system and processed case tracking data, reports and updates in system.Analyzed legal documents for discrepancies to streamline procedures and avoid delays.Developed and implemented processes to simplify work, standardize procedures and help immigration team operate more efficiently and effectively.Initiated and maintained contact with government officials to track potential delays or problems in application processing and kept attorney and client informed.Completed research in law libraries, legal databases and public records to support cases.Conducted training sessions for staff to explain immigration rules and regulations
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President (Volunteer)Human Right Action Committee Jun 2004 - May 2006Montreal, Quebec, CanadaWas invited to give four presentations to the standing committee on Citizenship & Immigration in the house of commons(2004-2005) which is a part of Parliamentarian public recordAdvocated immigration reform and better treatment of refugees.Organized protests & rallies & meetings with immigration officials, members of parliament(s), Immigration Minister, canadian Council of Refugees and other stakeholders.Established positive relationships with community groups, stakeholders and volunteers to coordinate strategic efforts.Implemented community outreach and engagement plans to reach vulnerable communities.Organized community events and campaigns for government, non-profits, social service agencies and public health departments.Connected with grass-roots organizations to solidify partnerships, build support, and garner attention for key messages.Collected input from diverse individuals and formed cohesive opinion positions. Made positive impact on Immigration Reforms by leveraging multiple channels of activism and protest.Helped to organize more than seven marches across 2004-2006.
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Immigration ConsultantSelf-Employed Jun 2004 - May 2006Montreal, Quebec, CanadaGathered required immigration application documents and assisted with filing. Maintained up-to-date knowledge of immigration regulations and policies by attending workshops, seminars and other educational offerings.Leveraged knowledge of precedents and applicable laws to determine probable case outcomes.Translated immigration documents to explain relevance to potential residents. Analyzed legal documents for discrepancies to streamline procedures and avoid delays.Coordinated accurate and timely immigration advising services for international students through in-person, email, Skype and telephone consultations.Developed new initiatives to support delivery of immigration information and initiatives.Leveraged knowledge of precedents and applicable laws to determine probable case outcomes.
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Radio Talk Show HostRadio Humsafar Nov 2001 - Aug 2004Montreal, Quebec, CanadaIntroduced fresh and new angles on previously-reported material to update and inform people.Wrote and produced compelling investigative and human interest stories about celebrities and iconic news subjects.Planned shows by selecting music and topics and writing content. Edited recorded events and interviews into radio appropriate content. Researched topics before writing scripts and reporting on findings.Found and researched stories and cutting news to maintain accuracy of station. Increased listeners by 25% through advertisements and dynamic hosting.Organized call and answer system for shows to increase audience participation 35%.Met with sponsors to solicit over $100,000 in donations over one Week. Answered phone lines and connected one-on-one with members of listening audience.Performed voice-over work for on-air commercials.Conducted live interviews with local celebrities, event coordinators and musical artists.Researched subjects and prepared for live events, special programs and guest interviews.Researched current events to maintain show relevancy and report breaking news. Shared public service announcements, music information and upcoming events with audiences.Prepared and delivered latest weather, newscasts and sports. Offered commentary on music, local politics and other matters.Represented station at promotional appearances to drive sales for advertising partners. -
Associate ProfessorDav College, Amritsar Jun 1991 - Aug 2001Amritsar District, Punjab, IndiaActively participated in departmental committee evaluation of peers as well as promotion and tenure votes.Demonstrated responsibility to meet deadlines, prioritize responsibilities and accept and apply constructive feedback.Collaborated with peers on research to develop new insights and valuable professional relationships.Made significant contributions to field of Business Management.Supervised work of postgraduate students by assisting with Research projects. Developed and published 7 pieces for Marketing Strategy journals and publications.s.Researched and contacted subject matter experts to consult on research. Formulated well-structured syllabus of course content to detail learning goals and expected outcomes.Structured assignments with clear goals and criteria for assessment.Maintained students' attendance records, grades and reports in strict confidence. Administered and graded tests and assignments to evaluate student performance and monitor progress.Used rubrics as tools to define expectations and improve students' overall learning. Designed collaborative learning exercises to capitalize on students' resources and skills.Integrated technology into regular classroom use for student engagement and learning.
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Research FellowGuru Nanak Dev University Jul 1989 - Jun 1991Amritsar District, Punjab, IndiaConducted research regarding Marketing strategies and performance of Drugs and Pharmaceutical industry in India under University Grants Commission Scholarship Through national research aptitude test.Taught Masters in Commerce and Masters in Business Administration students (Economics, Marketing Management )and Human Resource Management Constructed academic papers, reports, presentations and grants to assist research study efforts.Collaborated with colleagues to discuss research programs and methodologies to influence leading edge practices.Proposed and implemented research focused on Marketing and Human Resource Management.Discussed effective research protocols and procedures to minimize errors. Produced well-written and thoroughly vetted research papers for industry journals. Advanced knowledge of Marketing Management through effective and correctly conducted research studies.Adhered to all regulatory standards and university regulations for reporting.Left program to pursue exciting professorship opportunity at University College DAV college amritsar.
Sanjiv Kumar Education Details
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Punjab School Of Economics Guru Nanak Dev UniversityA -
Marketing/Marketing Management, General
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Sanjiv Kumar's current role is Learning Law.
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Sanjiv Kumar attended Guru Nanak Dev University, Punjab School Of Economics Guru Nanak Dev University, Guru Nanak Dev University.
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